Kdiver25 Posted May 20, 2020 Share Posted May 20, 2020 @Gabe so sorry for my delayed reply. Unfortunately my computer restarted and I have therefore lost my file in this case. As I do not know what caused the problem I may be best avoiding opening affinity photo files in designer and maybe just import them as jpegs once I have already set a document? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 20, 2020 Staff Share Posted May 20, 2020 I'm afraid it's impossible to tell what happened. There should be no issues opening any af files in any of our apps. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted August 6, 2020 Staff Share Posted August 6, 2020 We have made fixes/improvements to this area (Unable to save a 1.7 file with history in 1.8) of the program in the latest release. The fixes and how to update are described in these forum posts. Affinity Designer 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Designer 1.8.4 for macOS ( Mac App Store and Affinity Store ) Affinity Designer 1.8.4 for iOS ( Apple iPad Store ) Affinity Photo 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Photo 1.8.4 for macOS ( Mac App Store and Affinity Store ) Affinity Photo 1.8.4 for iOS ( Apple iPad Store ) Affinity Publisher 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Publisher 1.8.4 for macOS ( Mac App Store and Affinity Store ) We would appreciate you checking that this issue has now been resolved for you. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
salgood Posted August 15, 2021 Share Posted August 15, 2021 I updated the program today after not using it for a year, then tried to open some files I created a year ago and found I could not save them or save changes to them, both save and save as gave me the same error message reported here exactly. I didn't have the save history on, and it didn't help when I tried turning it on or off again. No joy at all. Looked the other posts here and don't see anything that applies to me so, help? What did you change about the latest version that would cause this? Can I roll back the program to fix it do you think? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 15, 2021 Share Posted August 15, 2021 2 hours ago, salgood said: I updated the program today after not using it for a year, then tried to open some files I created a year ago and found I could not save them or save changes to them, both save and save as gave me the same error message reported here exactly. I didn't have the save history on, and it didn't help when I tried turning it on or off again. No joy at all. Looked the other posts here and don't see anything that applies to me so, help? What did you change about the latest version that would cause this? Can I roll back the program to fix it do you think? Welcome to the Serif Affinity forums. You have posted in a very old topic, about a different release. I recommend either starting your own topic, or using one of the new topics created in the past week or so. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
salgood Posted August 15, 2021 Share Posted August 15, 2021 (edited) 5 hours ago, walt.farrell said: Welcome to the Serif Affinity forums. You have posted in a very old topic, about a different release. I recommend either starting your own topic, or using one of the new topics created in the past week or so. Very old? It's not even two years old yet and, the problem seems to be persisting for users! I don't see a lot of resolved complaints either. I think maybe, they need to work out what the root cause is of this issue? FYI when i searched for help on the issue, THIS thread was the TOP of the results, so not only is it where others with the problem will come first, but resolutions to the issue posted here, will be found here first too. Edited August 15, 2021 by salgood Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 15, 2021 Share Posted August 15, 2021 1 hour ago, salgood said: Very old? It's not even two years old yet and, the problem seems to be persisting for users! The problem in 1.10 is a new problem, I believe. And there are active discussions of it in current topics. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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