salgood

Thanks the beta seems to do the job so far!

Thanks the beta seems to do the job so far!

Also, just tried to take a version I saved without making changes to and editing that, got the same outcome, "Save failed due to an internal error. This should be reported to the development team."

I'm running Win 10, and updated Designer before starting to try to do some work on a file I created a little over a year ago. Not sure what version I was running then but it was fairly up to date at the time. I have a book I wanted to make some edits to before sending to press, but I can't save any changes to the files now, I get the same error message. "Save failed due to an internal error. This should be reported to the development team." The program will let me save the file as a new one under another name if I don't make any changes to it, but soon as I do make even a small one, I get this. I saw recommendations on an older thread to turn off save history, but didn't have that on, I really need to get this sorted ASAP, so if you guys have any clue what was changed between versions of the program that would make files created on an older version inoperable now, I would love to know. I saw that this issue has come up in the past for users of other versions of the program, so I hope the team has worked out the causes by now! Thanks!

Very old? It's not even two years old yet and, the problem seems to be persisting for users! I don't see a lot of resolved complaints either. I think maybe, they need to work out what the root cause is of this issue? FYI when i searched for help on the issue, THIS thread was the TOP of the results, so not only is it where others with the problem will come first, but resolutions to the issue posted here, will be found here first too.

I updated the program today after not using it for a year, then tried to open some files I created a year ago and found I could not save them or save changes to them, both save and save as gave me the same error message reported here exactly. I didn't have the save history on, and it didn't help when I tried turning it on or off again. No joy at all. Looked the other posts here and don't see anything that applies to me so, help? What did you change about the latest version that would cause this? Can I roll back the program to fix it do you think?