1.8 Update for Mac

[Louise Lemieux Berube]

I downloaded the new 1.8 update (I have already purchased the previous version of Photo, Designer and Publisher). While I was doing so on my MAC, only the Windows version were available ????

How should I get the MAC new updates?

[StevenS]

Hi @Louise Lemieux Berube,

If you purchased through the Mac App Store, open the Mac App Store App and go to the Updates page. If the updates are not showing, go to Store > Reload page. This should hopefully force the updates to show.

To update one of our iPad apps, open the App Store app and go to the Updates page. If the updates are not showing, tap near the top of the screen where it states 'Updates' and then hold and pull down, then release. This should manually refresh the updates page.

For purchases made directly through our own Store, your Affinity App will check for updates when opened and it should offer you the latest update.

[petegeoff]

Am I right in thinking there is an update to Affinity Photo for me to download?

Regards. 

 

[Patrick Connor]

@petegeoff

Yes, for the Affinity store version (which you have) simply run the application and it should prompt you to update to 1.8.1 (unless you already have it)

[Philosofox]

For me, only my Affinity Publisher announced the 1.8 update. Photo and Designer kept me hanging. What can I do?

[Patrick Connor]

1 hour ago, Philosofox said:

Photo and Designer kept me hanging. What can I do?

as above

4 hours ago, StevenS said:

If the updates are not showing, tap near the top of the screen where it states 'Updates' and then hold and pull down, then release. This should manually refresh the updates page.

or on that updates page press CMD+r

Failing that wait 24 hours and try again,sometimes we find that helps with the Mac App Store

[Philosofox]

27 minutes ago, Patrick Connor said:

as above

or on that updates page press CMD+r

Failing that wait 24 hours and try again,sometimes we find that helps with the Mac App Store

Ah, sorry, I bought it using your very own store, not the MacAppStore. So I do not see any option to update or ask for an update manually. Any hints on that?

[Patrick Connor]

9 minutes ago, Philosofox said:

...Any hints on that?

The about page displays the version if it is less than 1.8.1 it should find an update whenever you start the application (unless you chose to skip this version, which is an option only when offered an update).

If the option "Check for updates" is not there (on mac builds), that is AFAIK a Mac App Store purchase, where that option is not needed. The Windows builds do not have the "Check for updates" option either AFAIK.

[Philosofox]

You got me. I bought half and half . Cmd+R in AppStore worked...😃👍

[Zander]

Hi,

 

I have Affinity Designer 1.7.2 and Photo on a Mac running High Sierra. The Mac App Store doesn't show the update. Commad+R  didn't work. Logging in/ out on the Mac App Store didn't.

Is there another way to update without that stupid store?

[mac_heibu]

Normally that „stupid store“ works without and issues. I, for my part, never had any problems..

So, are you sure, that you are logged in, and, if yes, logged in with the correct Apple ID?

Are you sure, you bought the app in the AppStore? If you have a „Check for Updates“ entry in the application menu, the app definitely isn‘t bought in Apple‘s AppStore, but from the Affinity Store.

[walt.farrell]

Some users have reported that the update becomes available in the Mac App Store by switching to the Purchased tab in the Store.

[Zander]

I don't have the entry "Check for Updates" in the application menu. I also always got updates thru the Mac App Store. All the other apps I have from there update well. 

[Patrick Connor]

@Zander Check out these instructions to see if that helps: https://affinityspotlight.com/article/how-to-install-affinity-updates/

[Zander]

1 hour ago, walt.farrell said:

Some users have reported that the update becomes available in the Mac App Store by switching to the Purchased tab in the Store.

I didn't know that. My 2 Affinity apps do show up there but the button says "open" although they are already open. If I click the button to open them the app comes to the foreground. But still no update prompt.

[Zander]

2 minutes ago, Patrick Connor said:

@Zander Check out these instructions to see if that helps: https://affinityspotlight.com/article/how-to-install-affinity-updates/

I tried that already. Maybe 72 hours isn't over yet.

[Zander]

Finally:

In the "Purchased" tab, the button for both apps showed now "install". Unsure if I would just install the original version of 1.0, I took the risk and - got the current version of 1.8.1. 

Man, ain't that a stupid store?

[mac_heibu]

>>  „Man, ain‘t that a stupid store?"

Sure, that the store is „stupid“?

• Of course you have to use the „Updates“ tab. What else, if you want to update? The fact, that you „didn’t know that“ doesn’t make the Store „stupid“.
• Of course the store serves the update and not an older version, when you click on „Update“. „Update“ doesn’t mean „Remove“ of Re-Install“)
• Of course the description shows the version. You just need to read it.

Here a screenshot of Aff Photo for example:

[Zander]

@mac_heibu

Cool. Only thing is - as I said above - the "updates" tab didn't show the updates. The "purchased" tab showed "open" and after 2 days it changed to "install". See the difference?