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Sean P

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Everything posted by Sean P

  1. Thanks Hangman! I wondered where this post went! 😂 I'll get this logged - it also affects the DPI slider in the New Document dialog as well.
  2. Thanks Ronny - this is the same issue we're aware of when using Metal with External 4K screens
  3. Do you mind attaching a file with this in please? I'm struggling to reproduce this here! Thank you!
  4. I don't believe this is a bug - In your Line Width Tool image, you can see a Line Width Node has been inserted just below the red dot (not present on the first image), so whilst they are moving together, the fact there is a node really close, makes it appear as though you've broken the line in the pressure graph.
  5. There is an indicator on the nodes themselves to let you know if you're changing one or both. When they have a dot in the middle it means you're affecting both start and end node. If there isn't then it will only adjust the one you change. You can single click on them to switch between the two states. Adjusting both start and end node position: Adjusting single node position:
  6. You're welcome! Glad I could get to the bottom of it - I've updated the issue with the latest version.
  7. Could you attach a copy of that line with the curve (pre-expanded please). I've got one to expand slightly incorrectly, but not had anything expand quite like that has!
  8. Thanks! Interestingly it looks like it could be upgrades from 2.4.2 that is causing the issue. If I ctrl run up I don't get a problem (like you're not), but if I do an upgrade from 2.4.2's User Data I get the issue.
  9. Thanks - I've logged this to be looked at.
  10. Thanks for letting us know I'll get this logged
  11. Thanks for those settings - I have now reproduced it and I can reproduce it is when I have 'Use Precise Clipping' enabled. I suspect that is likely disabled in both your 2.4.1 builds and Publisher? I'll get this added to the original issue you reported and updated to reflect that.
  12. I've just poked the file some more and found its down to using semi transparent gradient stops in the Gradient Overlay FX with Artboards. Does the issue go away if you delete the artboard and keep the objects? Also can you attach a screenshot of the Performance section of the Settings dialog for the affected apps please? How does the Navigator Panel render as well?
  13. Thanks for re-uploading! I will check back later on Because the issue you're seeing looks related to the way things are being rendered, and having different monitors of multiple resolutions and scalings have caused rendering issues within the app. There were many variables as I said based on where the app window was, and the screen the app was started on that caused the rendering to be different so I want to try and rule these out. There was an issue that was causing Effects to be output incorrectly to PDF and the Export Preview was representive of this. The only way you would have seen that in the main window, was if you was importing the exported PDF back in, which I assume is not what you're doing? Have you tried opening this with external monitors disconnected at all or on your iPad as I suggested please? Also are you able to attach a video recording of the whole screen from a fresh launch that demonstrates this please?
  14. Unfortunatley it looks like that upload might have failed as I can only see your original file and no package - not sure if thats because the zip on Dropbox is the same name as the one you tried to upload? I've had a look on a different MacBook Air and it is still rendering fine for me on both Designer and Photo 2.4.2. Your sig mentions Ventura - are you still using this or have you upgraded to Sonoma? All the machines I'm using are Sonoma. Also regarding screens have you tried disconnecting any external screens and just using the Macbook Pro's built in screen? I'm wondering if this is another issue that is being exhibited, by the rendering oddies that appear when using two screens with different scaling. As I mentioned previously the screen you launched the app on and the app window on all has an affect on what happens, so that might explain potentially why 2.4.1 Retail looks fine and 2.4.2 isn't/2.4.2 Publisher is ok. Have you tried loading the file on your iPad to see how it renders on that?
  15. Thanks for the file Ronnyb. I've tried it on my iMac (Intel Sonoma), MacBook M1 Pro (Sonoma) with an XDR dsiplay and also had a few people try it on their Macs (combination of Macbook Air M1s and iMacs) and we're all unable to reproduce what you're seeing with 2.4.2. I did also install the Alumni Sans fonts (both from Adobe fonts and Google Fonts) and whilst most were detected, the main text wasn't, however I don't feel this would cause the problems you're seeing. Photo, Designer and Publisher all displayed the same for me.
  16. Hi Ronnyb, Please use this link and we'll take a look! https://www.dropbox.com/request/4MhCvJkTqRaZ6fZMkxV8
  17. Hi Philipt18 I've passed the crash logs on to development who have said that the crashing is coming from Preflight checks relating to a broken or unexpected pinned object glyph within the file (as @Pauls suggested above). These will be specific to the document you are using, so unfortunately without that, we are unlikely to be able to reproduce the crashes you're seeing. If you could send us the document you're using to our internal Dropbox account then we can try to investigate more. Also if you're able to find or remake the video demonstrating the crash that would also be very helpful. In the meantime can you try disabling Preflight and see if that stops the document you're using from crashing, please? https://www.dropbox.com/request/eIZQSr7E9DE5KzZ0vRmb
  18. No worries - that is a shame though! Do you happen to use external monitors with your Mac at all?
  19. D'oh It is indeed, I had it in my mind you were on Windows. Thats certainly not going to help you on macOS is it! Unfortunately macOS isn't as simple as Windows, but if you try and temporarily rename the 'com.seriflabs.affinitypublisher2.beta.plist' (whilst the app is closed) from the location below and then the app. It should generate a new plist with the default options, and see if that is still causing you problems. ~/Library/Preferences/ Thanks!
  20. Hi Hangman, I'm wondering if this is a setting you've got on the Beta? Could you try renaming the '2.0 (Beta)' here: %userprofile%\.affinity\Publisher\ so a new one is created and then see if that is affected. If it is not would you be able to zip up a copy of that folder and send it over please? https://www.dropbox.com/request/fw74GhUGN4kPp9OeWavr
  21. Thanks Anto and thanks to MikeTO for the steps! I've now logged this with development. I'll also get the Option drag issue you mentioned logged separately as well.
  22. Ahh I'm seeing this now - I suspect this is actually By Design. When Filler Text is inserted as Filler Text it will always add text to fill the space it occupies. This means that if you have some text after that point it will get overflowed (as evidenced by the Overflow marker on the text frame), so when your clicking to fit the text, its fitting it and then the filler text is likely filling up the space, forcing it to overflow again. I'll pass it on to development to see what they suggest, but I'm not sure mixing filler text with real text is a proper use case - certainly nothing I've ever encountered before! EDIT: Just to add: As filler text will always add text to fill the space it doesn't have a defined word count, so this means it cannot ever flow to a defined page count, so will only do it page by page.
  23. That is very strange! What Input Source is your macOS set to, and do you have any other utilities running that might interfere or relate to the keyboard at all?
  24. What macOS Keyboard Layout and physical keyboard model are you using? I've tried it with both British GB and Ukrainian layouts using the built in keyboard on a Macbook Air and its still behaving as expected.
  25. Hi Anto, This is working fine for me using 2.4.2.2371. It looks like you may have option held down instead of shift? Holding Option and clicking will flow the frame page by page (which is what is happening in your video), where as Shift will flow the entire contents and make as many pages as it needs. Screen Recording 2024-04-05 at 11.37.39.mov
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