Jump to content
You must now use your email address to sign in [click for more info] ×

DWright

Staff
 View Profile  See their activity

  • Posts

    3,093

  • Joined

 Content Type 

Everything posted by DWright

  1. DWright
    Hi @Christian K, Can you please confirm the model number of your ARC GPU as there are some models that do not support the OpenCL acceleration that we use in the Affinity apps.
  2. DWright
    Is it possible to send me a copy of your PSD file using the following Dropbox link https://www.dropbox.com/request/WiHti6amuK7NLcvEnf1w
  3. DWright
    Hi @echoform, Welcome to the forum Can you please use the task manager and make a note of the CPU, Memory and disk usages when you are using one of the Affinity programs
  4. DWright
    I have tried this in the retail and beta version of the apps and this short cut is working correctly for me can you please try resetting the shortcuts in the apps settings.
  5. DWright
    Hi @Antonio MG, Can you please resave your document as a Package and the please send this to me using the following Dropbox link https://www.dropbox.com/request/GKh0uBurklrthcNIPm8B
  6. DWright
    Hi @Goncalves, Welcome to the forums Can you please provide mor information on the PDF export settings that you are using.
  7. DWright
    In Photo if you use the Merge Visible to create a new pixel layer for each of the mock ups and save it as a .afphoto file you can then open this in Designer and then in the Export persona make the pixel layers into slices and then export all of them at once.
  8. DWright
    Hi @no_barcode, Welcome to the forum Is it possible for you to send me a copy of your .afdesign file using the Dropbox link below as I have not been able to replicate this on my Mac using a new document. https://www.dropbox.com/request/N4cNWwC4lLz80xdV1V7A
  9. DWright
    Hi @Shin38, Welcome to the forum The Canon EOS R6 mk ii RAW file are not supported by the RAW engine in Affinity Photo V1 and to use these RAW images in V1 you will have to convert them into a Adobe DNG file.
  10. DWright
    Are you using Apple AirPrint or are you using your Epson printer app, if you export as a PDF then print this are the colours correct.
  11. DWright
    If you use the EXE version of Affinity Photo most recent plugins liken ON!, Topaz and Nik Collection will automatically detect Photo and add the plugin within the app when the plugin is installed.
  12. DWright
    To increase the EPS export size please use the Preset EPS (flatten) and the exported EPS will then be 1.70Mb in size.
  13. DWright
    Does the rectangle have a stroke applied to the outline.
  14. DWright
    Hi @aish, Welcome to the forum Does you Publisher have any placed Affinity documents within it as these have to be loaded into memory before the document can be exported and your iPad may be running out of available memory.
  15. DWright
    Hi @AFineUser, Welcome to the forum Please use the following Dropbox link to send me a copy of this Publisher file and I will see if it can be recovered. https://www.dropbox.com/request/vm5V4mjWWvFZfjzOwUQE
  16. DWright
    Is it possible for you to post a screen shot showing the PDF export settings that you are using and the PDF export issue that is occurring.
  17. DWright
    If right-click an object on the canvas in the pop up menu that appears the option 'Find in Layers Panel' will be shown.
  18. DWright
    I have logged this issue with our developers
  19. DWright
    Hi @Mr. Sam, Can you please save your document as a package and send this to me using the following Dropbox link for me to test and log with our developers. https://www.dropbox.com/request/1yjKYxtTyJ2mJJDc8kyF
  20. DWright
    Can you please right click the Affinity Designer 2 icon and then under More select Run as administrator and let me know if you get the same warning message.
  21. DWright
    I have logged this with our developers
  22. DWright
    Can you please post a screen shot showing the Print dialogue settings that you are using
  23. DWright
    In the Windows Run dialogue please copy and paste the following and click OK and this will start Affinity Publisher with the OpenCL option disabled and please let me know if Publisher still has issues opening. C:\Program Files\Affinity\Affinity Publisher\Publisher.exe --no-ocl
  24. DWright
    I have not been able to recover your file, can you please go to the following location and upload the latest crash report so I can check if the cause was logged %UserProfile%\.affinity\Publisher\2.0\CrashReports\reports\
  25. DWright
    Thank you for this information, I have logged this with our developers as a UI improvement
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

 Accept Cookies  Reject Cookies