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GenewalDesign

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Posts posted by GenewalDesign

  1. 20 hours ago, Dan C said:

    Thanks for letting us know disabling this option resolved the issue for you @GenewalDesign - though I'd like to request an Affinity log file from your machine, so I can report this to our developers with your specific setup information.

    Can you please open Windows Run (Windows Key + R) then paste the following string and press OK, depending on the Affinity installer type you are using:

    Affinity Store (MSIX) & Windows Store:
    %USERPROFILE%\.affinity\Photo\2.0\

    Affinity Store (EXE) :
     %appdata%\Affinity\Photo\2.0\

    In the window that opens, please select log.txt, then attach this to your reply here.

    Many thanks in advance :)

    Thanks Dan, here is the file.

    Log.txt

  2. 2 minutes ago, walt.farrell said:

    Just a guess, but do you ever use multiple monitors, and if so are all of them attached and powered-on right now? If you do use multiple, and some are missing, the application may be displaying things on those other monitors.

    If you're on a Mac, you might try the menu Window > Zoom to see if that helps.

    It looks like it's a problem with hardware acceleration. Disabling it resolves the issue.

  3. 20 minutes ago, kenmcd said:

    @Dan C 

    This appears to be the same issue as AF-1541.
    See: https://forum.affinity.serif.com/index.php?/topic/195968-font-rendered-and-exported-differently/

    Another case of a font created with Fontself Maker with excessive multi-mapping.
    The problems with excessive multi-mapping are discussed in the above thread.

    So basically the problem is in the fonts.
    Yes, some other applications may handle this, but creating fonts like this is just dumb.
    Which is why Adobe strongly discourages it, and Google Fonts outright prohibits it.

     

    But why this problem is only in Windows and not in MacOS?

  4. 4 minutes ago, 2Dgameartguru said:

    You really don't get it, do you? This is the difference between a company that cares for the artists and creatives and a company that just pretends to do so. Hearing it from a news post in a social media group or getting an email from Serif would have made a huge difference. The responses on the Facebook groups I moderate are very clear and apart from a handful of users, the majority are angry with the way this was handled. The speech on YouTube is a prime example of how not to do it. Those are hollow words that are contradicted by his body language from the start... 

    Or maybe I just have a different opinion, it's something common among humans.

    One day, two hours, they would have released the PR at the same time as Canva, people would have been upset in any case.

    The information came out 3AM GMT and Affinity confirmed it like 4 hours later. And it's not like they denied it right way.

  5. 4 minutes ago, LunchMoney_Matt said:

    You would think Affinity customers being sold to another company would be a pretty big deal, maybe that would warrant an announcement prior to the buyer breaking the news pissing everyone off? 

    And?
    Getting the information one day earlier would change something?

    "Oh no, our users on our forums are upset, let's call back Canva and cancel everything!"

  6. 5 minutes ago, 2Dgameartguru said:

    Are you telling me there's no one at Serif in another time zone that could address the issue as it hits the forum or the social media sites? Even the Facebook groups I moderate and admin have spread moderators out in different time zones to react quickly enough. 

    I think anyone can wait one or two hours before getting an answer about that. It's not a moderation issue or anything else.

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