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Posted (edited)

Or WhatYouSeeIsNotWhatYouGetPrinted ... Normally on an empty picture frame there is a cross to show that there is an empty picture frame. When in Preview Mode the cross vanishes, but in Print Preview and printed the cross is there. Exporting as PDF the cross vanishes. See attached image.

Edit: HP LaserJet 750 with PCL v6.0.0

picture-frame-cross.jpg

Edited by Joachim_L
Added information

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

  • Staff
Posted

Hi @Joachim_L,

Printing the frame with an X is actually expected. I'm surprised the other 2 (Preview and PDF) do not show it. I've logged it with our developers for further clarification. 

Thanks,

Gabe. 

Posted

Why is this expected/intended? What could be a possible benefit? To indicate a picture frame was used? Please re-consider this.

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

  • Staff
Posted

If you make a template and send it for review, you would like to know where picture frames might be. Otherwise, you won't see an accurate representation of what's going on. :)

Posted

If I would send a template I would have the picture frame filled for better visuals. But I can live with the expected/intended cross inside empty picture frames, I am going to print from PDF until this bug is fixed. ;)

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

  • Staff
Posted

I've just had a confirmation from our developers and the cross should never output to print, print preview, or any kind of export. So yes, it is indeed broken. Sorry for the confusion. 

  • 1 month later...
Posted

I'm printing directly from Publisher to the printer, and the cross marks are showing up in print. They do not show up in preview or in the PDF exports. So I either change my master or I export to PDF prior to printing each time. Hope this is fixed real soon. 

Posted

How are you placing the image into the picture frame. It is possible you're doing it some way that Publisher doesn't expect, especially if you're moving layers around manually via the Layers panel.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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  • Staff
Posted

This should be fixed in the latest beta, are you still getting it @tcuucs? If so might be worth attaching the file here

Serif Europe Ltd. - www.serif.com

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