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pdh

crashing when trying to export

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Since the latest update, every time I try to export, Publisher crashes. I'm trying to export a flatten file. Both a partial, certain pages, export crashes and a full export. Any idea what's going on and how to fix it?

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I can confirm partially. Since .312 exporting a pdf is unconsistent. I have crashes, but sometimes it works. I just tried (pdf for export).


Primary: Windows 10 Pro 1809 / Intel Core i7-8750H @ 2.20 GHz / 16 GB memory / GeForce GTX 1050Ti Max Q
Secondary: os x mojave / imac 2017
A.Publisher Beta 1.7.0.337 Beta

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Hi pdh,

Can you go to %AppData%/Affinity/Publisher/ and rename the '1.0 (Beta)' folder to something like '1.0 (Beta) Old' and then try exporting again please. If that works could you zip up and attach a copy of that folder for us please?

Thanks!

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That didn't work. It crashed even faster when I tried to merely select pdf.

It also now crashed when I tried to print. I hadn't tried that before.

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Then if you go back to that location delete the '1.0 (Beta)' folder and rename '1.0 (Beta) Old' to '1.0 (Beta)' it should return you do that point. Would you be able to zip up and attach that folder for us please?

Thanks

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