AlienumCorpus Posted April 22, 2019 Posted April 22, 2019 Hi, I just had to buy a new mac and now I lost my serial key. Is it possible to send it to me again ? Quote
AlienumCorpus Posted April 23, 2019 Author Posted April 23, 2019 Wow, what a great customerservice you have here..Seems like you are trained to ignore your customers just like on your facebook page Quote
Alfred Posted April 23, 2019 Posted April 23, 2019 Simply a matter of bad timing! Easter Monday is a holiday in the UK. Sign in to your Affinity Store account to find your downloads & product keys. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
carl123 Posted April 23, 2019 Posted April 23, 2019 16 minutes ago, Alfred said: Simply a matter of bad timing! More like a matter of bad customer attitude. jmwellborn and emmrecs01 2 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
AlienumCorpus Posted April 23, 2019 Author Posted April 23, 2019 1 minute ago, carl123 said: More like a matter of bad customer attitude. Yeah sure dude whatever. more then a week ago i already asked the same question on their fb page. easter holiday excuse too i guess??!! Quote
AlienumCorpus Posted April 23, 2019 Author Posted April 23, 2019 21 minutes ago, Alfred said: Simply a matter of bad timing! Easter Monday is a holiday in the UK. Sign in to your Affinity Store account to find your downloads & product keys. Thanks man! Alfred 1 Quote
Staff SFurniss Posted April 23, 2019 Staff Posted April 23, 2019 Apologies for the delay, as Alfred pointed out we've only just returned to the office following the Easter break. I trust you were able to find your keys? If not please email affinity@serif.com with your order number. Quote
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