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Posted

Hello there.

Today, I downloaded the free trial of Affinity Photo with the intent to see if I am ready to upgrade (I am a user of PhotoPlus 8). I successfully installed it on my Windows 10 laptop, but, when I attempted to install in it on my Windows 7 machine, the exe file refused to initialise. I tried re-downloading the file and rebooted my computer but the result was the same. I would like to know whether this a buggy file or simply that it doesn't work on Windows 7.

Thanks!

Posted

You need to activate Aero on your Windows. 

If it is that you dislike Aero (is sth to get used to it, imo) the only features you should keep enabled, in custom performance properties are : 
 

- Enable Desktop composition

- Show thumbnails instead of icons (this is not required, but needed if you're working with images, IMO)

- Smooth edges of screen fonts ( I believe neither required, but is pretty bad if you disable it, imo)
- Use visual styles on windows and buttons

How to reach there? Control panel /SettingsSYSTEM, Advanced Settings,  and in advanced options, ....Performance field, hit the "configuration" button.

Could be another issue, though, as it should pop up a window saying Aero is required or sth like that, but try this.

AD, AP and APub V2.6.x. Windows 10 and Windows 11. 
 

 

Posted

The other issue might be the level of Windows 7 installed. You need SP1.

Also, it must be a 64-bit system, not a 32-bit system.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Hello there.

I checked the operating system of my Windows 7 machine and it's a 32-bit, not 64-bit as I mistakenly thought it was, which explains why the trial version won't install on my computer.

Thank you both for your helpful replies; I appreciate it.

J.

Posted
19 minutes ago, J.S said:

it's a 32-bit, not 64-bit as I mistakenly thought it was, which explains why the trial version won't install

For the avoidance of doubt, the full version also won’t install on a 32-bit version of Windows (even if the computer itself has a 64-bit processor).

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

  • 10 months later...
Posted

I am holding off installing Win10 on some of my computers due to XP mode legacy software. I want to use affinity software to convert to jpeg. Now that Win 7 is not supported by MS, is it safe to download an Affinity license onto a Win 7 machine? Also, will it install?On a 64-bit OS

  • Staff
Posted
On 2/8/2020 at 11:46 AM, AllenMiller said:

I am holding off installing Win10 on some of my computers due to XP mode legacy software. I want to use affinity software to convert to jpeg. Now that Win 7 is not supported by MS, is it safe to download an Affinity license onto a Win 7 machine? Also, will it install?On a 64-bit OS

Welcome to the forum AllenMiller :)

Our apps will work fine on Windows 7 as long as you have Service Pack 1 and Aero enabled. Our apps are 64bit. Hope that helps!

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