TEcHNOpls 64 Posted March 12 Hi, is there any official policy on weather you leave a comment on a bug report of you logged it or not? I left 3 report on Sunday and non has had any comment. Now I don't know if these have been looked at, confirmed or not confirmed, logged internally, etc. "I'm a lumberjack and I'm OK, I sleep all night, and I work all day..." Amature camera user, Adobe avoider. Still missing: HLS improvements, Raw development with sidecars, Gradient list in gradient layer/tool. Do want: Liquefy as Layer. Share this post Link to post Share on other sites
walt.farrell 893 Posted March 12 In my experience Serif will comment. But remember; 1. They're busy. 2. They're a company, with normal business hours (UK time) and fewer staff active outside of those hours. Therefore it may take awhile before they respond. I've sometimes had very quick responses, but sometimes a business day or two, and sometimes a week or more. -- Walt Windows 10 Home, version 1809, 16GB memory, Intel Core i7-6700K @ 4.00Gz Affinity Photo 1.6.5.123 and 1.7.0.258 Beta Affinity Designer 1.6..5.123 and 1.7.0.258 Beta Affinity Publisher 1.7.0.257 Beta Share this post Link to post Share on other sites
TEcHNOpls 64 Posted March 12 Ye, I took these into account, but usually I had faster responses and I'm afraid my post will get buried deep in newer post above them. "I'm a lumberjack and I'm OK, I sleep all night, and I work all day..." Amature camera user, Adobe avoider. Still missing: HLS improvements, Raw development with sidecars, Gradient list in gradient layer/tool. Do want: Liquefy as Layer. Share this post Link to post Share on other sites
Chris B 1,108 Posted March 13 Hey TEcHNOpls, This is predominantly my fault. I was pulled from the forums to do other things. We've had 10 beta builds in a week so we've been focusing on those too! I'm catching up today :-) We try to comment on every post so that you know an issue has been logged or if it is a known issue etc. We even try to reply if another user has come up with a solution or we will at least like their post so you can see we've been active in the thread. 2 TEcHNOpls and jc4d reacted to this Share this post Link to post Share on other sites
TEcHNOpls 64 Posted March 13 Thanks @Chris B for clarification. I'll just wait some more time then, one fo these is just a nusiance, the other two are more problematic. "I'm a lumberjack and I'm OK, I sleep all night, and I work all day..." Amature camera user, Adobe avoider. Still missing: HLS improvements, Raw development with sidecars, Gradient list in gradient layer/tool. Do want: Liquefy as Layer. Share this post Link to post Share on other sites
