Billieboo13 Posted January 29, 2019 Posted January 29, 2019 Hi everyone, I have not long managed to get a Huion GT220V2 Graphics Drawing Display Tablet/Monitor. I have gone to use Affinity Photo (on windows latest os, and affinity version 1.6.5.135). When I put the pen to the display affinity photo changes the tool instantly to the background eraser tool. I cannot use any tool with my pen and display as when I try it just change the tool back to the background eraser tool? Has anyone else had this? I have even tried the beta version and the same thing happens! Anyone got a fix? Thanks! Billie Quote
Staff Gabe Posted January 29, 2019 Staff Posted January 29, 2019 Hi @LadyBillieBoo, 21 minutes ago, LadyBillieBoo said: When I put the pen to the display affinity photo changes the tool instantly to the background eraser tool It sounds like you're using the wrong side of the pen. Try using the other end and you should be fine. Thanks, Gabe. Quote
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 2 minutes ago, GabrielM said: Hi @LadyBillieBoo, It sounds like you're using the wrong side of the pen. Try using the other end and you should be fine. Thanks, Gabe. Thanks but the pen only has one end, its not like a pen for a ipad or android device. Thanks, Billie Quote
Staff Gabe Posted January 29, 2019 Staff Posted January 29, 2019 Have you definitely got the right drivers in this case? Surely it's a driver/huion issue as that's the default behaviour when you using the "eraser" end of your pen. Quote
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 Yes definitely got all the right drivers, I am an animator and use this tablet daily in other multiple software's fine. My pen does not have an eraser end. Only a pen nib end, if you want to erase you use the erase tool with the pen nib as you would a brush or pencil etc. It is only affinity photo that seems to have a problem. Quote
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 ooh also just tried the pen in affinity designer, same issue. Definitely seems like a affinity problem? Quote
Staff Gabe Posted January 29, 2019 Staff Posted January 29, 2019 Can you please try the latest beta and see if that works? https://forum.affinity.serif.com/index.php?/forum/34-photo-beta-on-windows/ Quote
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 Already have, it worked for about two minutes then started doing the same. Most strange and obviously frustrating! Quote
carl123 Posted January 29, 2019 Posted January 29, 2019 See if any of the suggestions in this thread can help Billieboo13 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 8 minutes ago, carl123 said: See if any of the suggestions in this thread can help Thanks, I will try all in that thread, but at least its seems to be an issue, not me losing my mind lol. Billie Quote
IanSG Posted January 29, 2019 Posted January 29, 2019 51 minutes ago, LadyBillieBoo said: Hi everyone, I have not long managed to get a Huion GT220V2 Graphics Drawing Display Tablet/Monitor. I have gone to use Affinity Photo (on windows latest os, and affinity version 1.6.5.135). When I put the pen to the display affinity photo changes the tool instantly to the background eraser tool. I cannot use any tool with my pen and display as when I try it just change the tool back to the background eraser tool? Has anyone else had this? I have even tried the beta version and the same thing happens! Anyone got a fix? Thanks! Billie I've had the same problem with a different Huion tablet. I eventually fixed it while playing with the Windows Ink settings and deleting / reinstalling the tablet drivers. Frustratingly, I've tried to replicate what I did but can't get back to the original problem! The only thing I can think of that might help is to make sure that old drivers are deleted and don't hang around in memory (they can be tenacious!). Billieboo13 1 Quote AP, AD & APub user, running Win10
Billieboo13 Posted January 29, 2019 Author Posted January 29, 2019 Just now, IanSG said: I've had the same problem with a different Huion tablet. I eventually fixed it while playing with the Windows Ink settings and deleting / reinstalling the tablet drivers. Frustratingly, I've tried to replicate what I did but can't get back to the original problem! The only thing I can think of that might help is to make sure that old drivers are deleted and don't hang around in memory (they can be tenacious!). Yeah, I have had a look at the windows ink settings but that didn't help. It seems as long as I keep the pen really close to the screen it can work. I will try re-installing the huion drivers later on, in the middle of an animation right now and can't be without my beloved pen and monitor ha ha! Quote
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