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This font is installed on my system and working fine in other apps. Why am I getting this message when I open my document?

 

Screen Shot 2018-11-07 at 12.53.14 PM.png

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What kind of document are you opening?


-- Walt

Windows 10 Home, April 2018 Update (1803), 16.0GB memory, Intel Core i7-6700K @ 4.00Gz
Affinity Photo 1.6.5.123 and 1.6.5.123 Beta
Affinity Designer 1.6..5.123 and 1.6.5.123 Beta
Affinity Publisher 1.7.0.157 Beta

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4 hours ago, walt.farrell said:

What kind of document are you opening?

I'm opening my AF Publisher document. There are embedded PDFs inside my Pub doc. Even so, my system has that font installed and active.

Screen Shot 2018-11-07 at 5.20.18 PM.jpg

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Might be the 'same one' but from a different vendor. I've been hit with that a few times.

59 minutes ago, Mr. K said:

Even so, my system has that font installed and active.

 


MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6

Affinity Designer 1.5.5 | Affinity Photo 1.5.2 | Affinity Publisher beta 1.7.0.174 | Affinity Photo beta 1.7.0.100 | Affinity Designer Beta 1.7.0.3

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19 hours ago, Old Bruce said:

Might be the 'same one' but from a different vendor. I've been hit with that a few times.

 

It's an Apple installed font. I have no other Avenir fonts

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31 minutes ago, Mr. K said:

It's an Apple installed font. I have no other Avenir fonts

Did you create the PDFs, on that computer?


-- Walt

Windows 10 Home, April 2018 Update (1803), 16.0GB memory, Intel Core i7-6700K @ 4.00Gz
Affinity Photo 1.6.5.123 and 1.6.5.123 Beta
Affinity Designer 1.6..5.123 and 1.6.5.123 Beta
Affinity Publisher 1.7.0.157 Beta

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I found the issue. I copied my document, slowly deleted pages, and then saved, closed and reopened to see if the message was still there. On my last page there was one header that for some unknown reason was saying it was Avenir Medium, rather than Avenir with a weight of Medium. I have no idea how that could even happen.

1952536_ScreenShot2018-11-08at3_58_23PM.thumb.png.1929ac1b71e3fd8ec660e6da3718e97e.png267630257_ScreenShot2018-11-08at4_07_06PM.thumb.png.e3bfe583dab29d6f51c7a02e1a2a25e0.png

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2 hours ago, Mr. K said:

it was Avenir Medium, rather than Avenir with a weight of Medium

I <expletive deleted> hate that. Kudos to you for methodical detective work, I wonder if we could have a system for finding such things, 'find all applied weights'.


MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6

Affinity Designer 1.5.5 | Affinity Photo 1.5.2 | Affinity Publisher beta 1.7.0.174 | Affinity Photo beta 1.7.0.100 | Affinity Designer Beta 1.7.0.3

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46 minutes ago, Old Bruce said:

I <expletive deleted> hate that. Kudos to you for methodical detective work, I wonder if we could have a system for finding such things, 'find all applied weights'.

I will continue to say that if the app knows there's a problem, then show me where it is so I can fix it, or just ask if I want it to be fixed by the app. This should not be so hard.

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7 hours ago, Mr. K said:

I will continue to say that if the app knows there's a problem, then show me where it is so I can fix it, or just ask if I want it to be fixed by the app. This should not be so hard.

Did Document > Font Manager not help?

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2 hours ago, Dave Harris said:

Did Document > Font Manager not help?

How would I know to use that if the app does not suggest I check there when it warns me there's a problem? I see it now, substitution does not work, but locate does, and that would have saved me a lot of time.

Screen Shot 2018-11-09 at 6.17.38 AM.png

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