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Hi, I've studied the forum, I've followed suggestions about holding down option key on a Mac when launching AP and hitting clear. I've followed the edit/restore to default (greyed out). I've uninstalled AP and reinstalled BUT I can't get AP to restore to factory default? Please let me know what I'm doing wrong? Many thanks for help and patience :)

 

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Hi BarryP,

Welcome to Affinity Forums :)

Launch the app with (ctrl) held down until a Clear User Data dialog appears. Press the Select All button then press the Clear button. Note this will reset everything to app defaults - user preferences, palettes, macros, everything. If you want to reset just the UI and user prefs leave just the first three checkboxes ticked and press the Clear button.

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Hi BarryP,

Resetting the app as i described above should set the dark interface by default. Are you sure you are following the steps correctly?

In any case you can select the dark/light interface from Affinity Photo ▸ Preferences, User Interface section, UI Style buttons.

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Yes following the steps and it doesn't reset to dark background which concerns me as I messed around a lot (i.e. in the performance section) before I purchased the AP book and am wondering what else isn't reseting. So I want to a total reset before diving into the book? 

 

I'm on Mac OS

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I see now that you have added a screenshot to your previous post. This is a different thing. I thought you were talking about the whole interface.

Go to Affinity Photo ▸ Preferences, User Interface section and move the Background Grey Level slider to the left. The default is the first tick on the left side.

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Hi BarryP,

I'm also surprised this particular setting doesn't revert back to its default value. Seems a bug. I've logged this to be looked at.

All the rest seems to be working as it should here but i will have to take a closer look to be sure.

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On 2/15/2018 at 12:51 AM, MEB said:

Launch the app with ⌃(ctrl) held down until a Clear User Data dialog appears.

Would you please clarify? I want to reset Affinity Publisher since Spell-check is not working and gradient editor is not working properly.

Desktop: Affinity Publisher 1.8.5, Windows 10 Professional, version 2004 (19041.450), 16GB memory, AMD Ryzen 5 3600 @ 3.60GHz, RX 570
Laptop: Affinity Publisher 1.8.2, Windows 10 Home, version 2004 (19041.450), 8GB memory, Intel Core i5-4200M @ 2.50GHz, Intel HD Graphics 4600

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13 hours ago, Elise Kleve said:

Would you please clarify? I want to reset Affinity Publisher since Spell-check is not working and gradient editor is not working properly.

Launch means Start. There should be a key called Control on the keyboard. Hold down that key then start the application.

MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 10.14.6

Affinity Designer 1.9.3 | Affinity Photo 1.9.3 | Affinity Publisher 1.9.3 | Beta versions as they appear.

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