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Beta crashes immediately when slecting pen-tool

maxen

By maxen,
in Pre 1.10 beta thread archive

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maxen

maxen

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Posted

Current Beta (1.5.1.54) as well as the one before crashes immediately as soon as I select the pen-tool.
Code: 0x80004002

And it is not possible to simply close the crash reporter. You have to click "OK", even if you don't want to send a crash report. Very annoying.

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Chris B

Chris B

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Hey maxen, 

 

This is a known issue. I recommend that you remove an xml file which will retain all your user customizations and brushes. To do this:

 
Go to %AppData%\Affinity\Photo\1.0\Settings and delete the Commands.xml file. The Pen Tool will then function correctly and will not crash the app. Sorry for the inconvenience. 
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Daniele Salvatore

Daniele Salvatore

Posted
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Hey maxen, 

 

This is a known issue. I recommend that you remove an xml file which will retain all your user customizations and brushes. To do this:

 
Go to %AppData%\Affinity\Photo\1.0\Settings and delete the Commands.xml file. The Pen Tool will then function correctly and will not crash the app. Sorry for the inconvenience. 

 

 

I got the same problem; I am surprised that Serif Co. do not take the proper steps to solve the problem; this is not a simple ussue.

I have removed the Command.xml file and now it works.

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