Jump to content

Recommended Posts

Posted (edited)

Hi!
I need urgent help. I saved my file in the morning, closed the application (Designer) and now my file is corrupted. Can you help me restore my file?  

Working on:

MacBook Pro 2,6GHz 6-Core Intercore i7
Intel UHD Graphics 630 1536 MB
RAM 16Bg 2667 Mhz DDR4
Sonoma 14.6.1

Affinity Designer 2.5.3

I store my files on iCloud.
 

My file is attached. 

Wrozka Zebuszka.afdesign

Edited by anty-no-mia
where I store my files
Posted
1 hour ago, anty-no-mia said:

I store my files on iCloud.

This could be the problem. Work only locally, open it locally, save it locally and then move it to the cloud. Never open or save it directly from/to the cloud.

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

  • 2 weeks later...
Posted

The DEATH of customer data! 

The Affinity file format gives the impression of a tightly packed binary structure with little room for interpretation or recovery. Even minor inconsistencies may have disproportionate consequences, disaster, and backward compatibility is effectively impossible as a consequence of this primitive format. It suggests a design where efficiency was prioritized over resilience.

In other words, the format appears to have been designed by someone without experience in advanced file architecture — and the result has been over a decade of customer data loss. 

'Perhaps' it’s time for Affinity and Canva to acknowledge that this fragile and overly simplistic format should be retired in version 3.0 and replaced with a thoughtfully engineered and safe alternative - designed by someone outside of Serif. Trust is lost.

Serif, did you foolishly fill the usability specialist role you advertised internally? If so, be transparent with your customers. Continuing without proper UX expertise both insults and affects your entire customer base.
Posted

@Meliora spero  which costume designer has lost his data?  


24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.7.6.  Photo, Publisher, Designer 1.10.5, and 2.6.
MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB  SSD storage
,  Ventura 13.7.6.   Publisher, Photo, Designer 2.6.  
 iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil.  
Wired and bluetooth mice and keyboards.9_9

  • 2 weeks later...
Posted
On 3/23/2025 at 4:00 PM, jmwellborn said:

@Meliora spero  which costume designer has lost his data?  

His?

None. They use CorelDRAW.

I guess that was your way of contributing.

Serif, did you foolishly fill the usability specialist role you advertised internally? If so, be transparent with your customers. Continuing without proper UX expertise both insults and affects your entire customer base.
Posted

Suggestion: in addition to what moperle says, set up a Time Machine backup. It keeps incremental (new) versions every hour, so if this happens again - or if you decide you don't like what you've done - in the worst case you can go back to a previous version.

If for whatever reason you don't want to have a backup drive connected to your Mac all the time, have it back up over your network to a NAS drive (more expensive and slower, but at least it works).

Then I'd suggest using a cloud backup service for incremental backups. I use and have only good things to say about iDrive, but there are many others.

The old line about nothing existing unless you have it stored in three places is sage advice.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.