Iztok Posted January 27 Posted January 27 Crash Monografija 23 x 29,7 V2.afpub Crash beta3078.txt Quote
Staff EmT Posted January 27 Staff Posted January 27 Hi @Iztok Could you provide a bit more information please. What were you doing before the app crashed? Can you reproduce it and provide a screen recording? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Iztok Posted January 27 Author Posted January 27 I have open two Publisher documents and copy paste photo from one to other Quote
Staff EmT Posted January 27 Staff Posted January 27 @Iztok Could you save the document as a package so we can access the images in the document and attempt to reproduce your issue. I cannot reproduce this myself on a new document Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Iztok Posted January 27 Author Posted January 27 Now crash again, I can't even open it, so I can't create package - corrupt file massage Monografija 23 x 29,7 V2.afpub Quote
Iztok Posted January 27 Author Posted January 27 lost 3 hours of work, can't open last file at all Quote
Iztok Posted January 27 Author Posted January 27 I create new package start with document in package, then I work few pages, lost at least 10 pages from before, and save document, then I shut computer down nad suddenly I get document which I am working on again to save as untitled? Why save 2 times and whit which then work fureder for security, that havent crash and lost document again? Quote
Iztok Posted January 27 Author Posted January 27 Now I have two documents, first create and work witha package and other create when shut down computer and get untitled - for same saved document? Quote
PaulEC Posted January 27 Posted January 27 57 minutes ago, Iztok said: I lie, I lost at least 6 hours of design work 2 hours ago, Iztok said: lost 3 hours of work, can't open last file at all Why are you using a beta version for important work? Beta versions are only for testing new features. If you insist on using beta software for important work, you only have yourself to blame if something goes wrong! GarryP and Westerwälder 2 Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 11 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad "Beware of false knowledge, it is more dangerous than ignorance." (GBS)
Staff EmT Posted January 28 Staff Posted January 28 @Iztok I have not been able to reproduce your issue with the first file you sent, if you manage to recreate it and provide a package file that would help. However the second file is opening as corrupt, I'll log it with the developers and see if they can find the issue. Where are the files being saved to? Is it locally on your Mac or on iCloud? Do you have a crash report for the second crash that occurred? 13 hours ago, Iztok said: I lost at least 6 hours of design work That is unfortunate and it is why we do advise that the Betas are not used for production work. If do want to use Betas for your work (which is not advised) then it would be best to at least have several back-ups in case any issues occur. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Iztok Posted January 28 Author Posted January 28 Did it again, when copy paste photo from one publisher document to other Crash beta 3078.txt Quote
Iztok Posted January 28 Author Posted January 28 Can't even open document, crash every time, now I shall restart computer, to see what shal happened Quote
Staff EmT Posted January 28 Staff Posted January 28 Can you upload the package to this dropbox link: https://www.dropbox.com/request/Oyq890F9UmBNiFdMHcfh 50 minutes ago, EmT said: Where are the files being saved to? Is it locally on your Mac or on iCloud? Do you have a crash report for the second crash that occurred? It would be helpful if you could answer these questions please. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Iztok Posted January 29 Author Posted January 29 Super 2 hour of my design work are gone again, I made another document with different name for security reason in same folder, I save all the time automatic, but suddenly massage appear that document couldN't be saved, here we go. Westerwälder 1 Quote
Staff EmT Posted January 29 Staff Posted January 29 @Iztok If you do not provide the package file to the upload link or answer any questions we cannot investigate. Further screenshots do not help. Once again we do not recommend you use the Beta for production work, please use the Retail versions for your design work. Please upload the package file here > https://www.dropbox.com/request/Oyq890F9UmBNiFdMHcfh Where are you saving the file and resources? Is it locally on you Mac or in cloud storage? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Staff EmT Posted January 29 Staff Posted January 29 @Iztok I can see that around half of the images in that package are missing in resources, is that the same for you? Does the folder path highlighted below still exist on your Mac? I have tried copying the linked images into a new document and there is no crash occurring for me, I will update the existing report with the developers with the package file to see if they can find the problem. Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
Iztok Posted January 29 Author Posted January 29 Well that is first problem I don't have any missing file I sent you package and when you open it, all files are missing in my documant all files are linked and now when i try to replace foto with another that I drop it in place of old photo, app crash again. So missing at your computer and link files in main is something strange. Crash report.txt Quote
Iztok Posted January 31 Author Posted January 31 Again when I drop photo in Publisher page Crash report 4.txt Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.