IanRS Posted August 26 Share Posted August 26 I decided to finally give up on Serif Draw as it does not work well on my current laptop with resolution of the screen and Windows 11. I have had all the Affinity products for years so I have tried to use Designer to re-draw my colour wiring diagram for my Land Rover Series 2. After just under three hours of labour and seven program crashes I have given up. It has got to a stage now where I copy and past a line, colour it then add a dashed line modification and it crashes every time. I have nothing to show as the program just vanishes just after the line is modified. Please bring back a decent drawing program like Serif Draw this crashed occasionally but not like this and you could distribute objects evenly I can't see how this is done with Designer. Is there some serious bug in this software for it to crash so often? Ian Quote Link to comment Share on other sites More sharing options...
Komatös Posted August 26 Share Posted August 26 Hello @IanRS and welcome to the forums. Have you tried with deactivated hardware acceleration? Are the graphics driver up-to-date? Quote MAC mini M4 | MacOS Sequoia 15.1.1 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2161) Affinity Suite V 2.5.6 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.” Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 I will try the acceleration bit, all drivers up to date being a CISO I am a bit careful about patches and updates. At least the crash can be replicated as it now fails every time when I change the dashed line setting in this drawing. Quote Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 Just turned off hardware acceleration and selected the line then applied 3 - 3 spacing for dashes and immediately to the program shutdown. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 27 Share Posted August 27 It might help if you'd share a .afdesign file with us, and tell us which line is giving you troubles. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted August 27 Share Posted August 27 Also a screenshot of the Stroke setting you're trying to use. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 Here you go the line in question is the white doted line third up from bottom on the left. Thanks Land Rover Series 2 petrol +ve Earth Wiring Diagram v1.afdesign walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 Sorry the screenshot requested attached on this one. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 27 Share Posted August 27 Thanks. I have no trouble changing that dashed line to 3, 3. Are you getting crash reports? Or there might be relevant entries in the Windows Event Log: Or, perhaps the error is coming from a download GPU driver, so you might try updating it/them: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 I have crash reports thanks for advising on where they are held - attached is the latest one. 454f29b3-add1-4af3-909e-dfeb5980edb5.dmp walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
IanRS Posted August 27 Author Share Posted August 27 No GPU updates available it is Intel graphics so not really extraordinary. I did a bios update to be on the safe side but still crashes as soon as put that second 3 in the box and click away from the modification box. I tried another line and that also files on modifying the dash values. If it is any help here are my laptop specs. Device is a Lenovo Yogo Slim 7i Pro X Processor 12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Pro Version 23H2 Installed on 17/03/2023 OS build 22631.4037 walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
IanRS Posted August 28 Author Share Posted August 28 As further evidence here is a screen video capture of the problem. Recording 2024-08-28 082116.mp4 Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 28 Share Posted August 28 15 hours ago, IanRS said: crashes as soon as put that second 3 in the box and click away from the modification box I can repeat the crash every time Recipe: 1. Enter 3 in first box and hit Tab key 2. Enter 3 in second box do not hit Tab key 3. Click outside canvas Note: Only seems to crash if I change the stroke settings via the context toolbar. Could not get it to crash using the Stroke Panel Note2: If I copy all layers to a new document, I can't repeat the crash but I cannot vouch that the new document does not have other future problems. You would need to test it if you go with this option walt.farrell 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
IanRS Posted August 28 Author Share Posted August 28 Thanks for the tip Carl, I am using Stroke Panel now and all good so I will use that in future. Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 28 Share Posted August 28 2 minutes ago, IanRS said: Thanks for the tip Carl, I am using Stroke Panel now and all good so I will use that in future. You should not need to Did you copy the Layers to a new document? If not, the document you are still working on is still somehow corrupt Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
IanRS Posted August 28 Author Share Posted August 28 I will try that next just wanted to get the drawing finished, thanks. Quote Link to comment Share on other sites More sharing options...
IanRS Posted August 28 Author Share Posted August 28 Just tried copying layers into a new document and have the same issue if the context toolbar is used. So I guess maybe corruption in a layer, who knows. Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 28 Share Posted August 28 OK, support will have to have a look at the document I'd carry on with caution IanRS 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff Lee D Posted September 5 Staff Share Posted September 5 @IanRS So far I haven't been able to replicate the crash using your file in Designer on macOS or Windows. Selecting that curve (or any) and then adjusting the dashes on the Context toolbar, using TAB/not using TAB. None of the workflows results in a crash on different machines. I'll continue to do some testing to see if I can get it to crash but for the moment I'd continue to use the workaround @carl123 suggested. Quote Link to comment Share on other sites More sharing options...
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