Can't Delete Color Swatch from Document Palette

[GreywaterAlley]

Hello,

I am having trouble deleting swatches from the palette I made.

I made two document palettes, one for the colors that I color-picked from a reference image and one for colors that I custom-made.

The color-picked palette is the one I made first and it works normally. I am able to delete, rename, and edit the swatches in that palette.

The custom colors palette does not allow me to do those things though. When I right-click, the options are greyed out and I cannot click on them. I also cannot select a color and press the delete key on my keyboard. Nothing happens when I try it.

I'm not sure if this is a bug or something else that is going on.

 

Also, I accidentally made a global color while working on the custom palette and cannot seem to delete that either.

Thanks,

Alley

[loukash]

Which Affinity version are you using?
There was a similar bug in an early 2.3.0 beta version but that has been fixed in the final retail version 2.3.0.

[GreywaterAlley]

I just updated it the day before creating this document, so in theory I should have the latest version. And I do not have the beta.

Edited December 6, 2023 by GreywaterAlley
Added more info

[walt.farrell]

Can you show us a screenshot of your Swatches panel, set to the palette you're working with, and tell us which swatch you can't delete?

As it's a Document Palette, can you share a document with us that contains that Palette, and has the same problem? For example, you could save a copy of your document open the copy, then delete its content (except for the Palettes), save, and share that mostly empty document.

[midvok]

I also cannot delete any Global Color from my Document Palette in my file I'm currently working on. The option to Delete Color in context menu is just greyed out.

I use AD 2.3.0 on Win10.

Interestingly I've tried to create a new file, with new Document palette and new Global colors and I'm able to delete the global colors there.

So it's only this file I'm working on for a long time (i guess originally created in AD1).

I attached that file (with reduced content) here. Maybe the file got corrupted somehow?

Global-color-test.afdesign

[loukash]

1 hour ago, midvok said:

I attached that file (with reduced content) here.

It works on Mac as expected so it appears to be a Windows issue.
I still think that it could be connected to the temporary 2.3.0 beta bug where the palettes were not deletable for a change.

[GreywaterAlley]

On 12/6/2023 at 5:18 AM, walt.farrell said:

Can you show us a screenshot of your Swatches panel, set to the palette you're working with, and tell us which swatch you can't delete?

As it's a Document Palette, can you share a document with us that contains that Palette, and has the same problem? For example, you could save a copy of your document open the copy, then delete its content (except for the Palettes), save, and share that mostly empty document.

I copied the document and included it here as you suggested.

I can't delete any swatches in the palette that I renamed "Can't Delete." I can rename the global color in there, but I don't even want that color to exist so being able to rename it doesn't mean much to me. I cannot rename any of the other colors though.

The swatches in the palette that I renamed "Works Fine" all work as expected. I can rename and delete them. I made this palette first and then the one that doesn't work, if that makes a difference.

CantDeleteSwatches.afdesign

[R C-R]

2 hours ago, GreywaterAlley said:

I can't delete any swatches in the palette that I renamed "Can't Delete."

Works fine for me on my Mac so maybe some kind of Windows-only issue.

[Andy05]

6 hours ago, R C-R said:

Works fine for me on my Mac so maybe some kind of Windows-only issue.

It seems so. I have some similar issues on my Win10 system. The bad thing is that I can't reproduce it, it seems to happen randomly. No matter if it's a new or an old document. But when it happens here, it's affecting global colours on a freshly created document palette.

[walt.farrell]

I can delete or rename within that Swatch on macOS, but not on Windows.

[GreywaterAlley]

From what everyone has said, it seems to be a Windows issue and I'm guessing there's not much I can do about it right now. So, for the time being, because it's not stopping me from creating what I want, I'm going to continue working around it.

If anyone does figure out a solution, please let me know.

[Lee_T]

Hi GreywaterAlley,

Thanks for the information, we've logged this as a bug.

Lee

[Affinity Info Bot]

The issue "Can't edit colours in second document palette" (REF: AF-1545) has been fixed by the developers in internal build "2.3.1.2212".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.