GreywaterAlley Posted December 5, 2023 Share Posted December 5, 2023 Hello, I am having trouble deleting swatches from the palette I made. I made two document palettes, one for the colors that I color-picked from a reference image and one for colors that I custom-made. The color-picked palette is the one I made first and it works normally. I am able to delete, rename, and edit the swatches in that palette. The custom colors palette does not allow me to do those things though. When I right-click, the options are greyed out and I cannot click on them. I also cannot select a color and press the delete key on my keyboard. Nothing happens when I try it. I'm not sure if this is a bug or something else that is going on. Also, I accidentally made a global color while working on the custom palette and cannot seem to delete that either. Thanks, Alley TrentL 1 Quote Link to comment Share on other sites More sharing options...
loukash Posted December 6, 2023 Share Posted December 6, 2023 Which Affinity version are you using? There was a similar bug in an early 2.3.0 beta version but that has been fixed in the final retail version 2.3.0. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
GreywaterAlley Posted December 6, 2023 Author Share Posted December 6, 2023 (edited) I just updated it the day before creating this document, so in theory I should have the latest version. And I do not have the beta. Edited December 6, 2023 by GreywaterAlley Added more info Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 6, 2023 Share Posted December 6, 2023 Can you show us a screenshot of your Swatches panel, set to the palette you're working with, and tell us which swatch you can't delete? As it's a Document Palette, can you share a document with us that contains that Palette, and has the same problem? For example, you could save a copy of your document open the copy, then delete its content (except for the Palettes), save, and share that mostly empty document. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
midvok Posted December 8, 2023 Share Posted December 8, 2023 I also cannot delete any Global Color from my Document Palette in my file I'm currently working on. The option to Delete Color in context menu is just greyed out. I use AD 2.3.0 on Win10. Interestingly I've tried to create a new file, with new Document palette and new Global colors and I'm able to delete the global colors there. So it's only this file I'm working on for a long time (i guess originally created in AD1). I attached that file (with reduced content) here. Maybe the file got corrupted somehow? Global-color-test.afdesign Quote Link to comment Share on other sites More sharing options...
loukash Posted December 8, 2023 Share Posted December 8, 2023 1 hour ago, midvok said: I attached that file (with reduced content) here. It works on Mac as expected so it appears to be a Windows issue. I still think that it could be connected to the temporary 2.3.0 beta bug where the palettes were not deletable for a change. Quote MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2 Link to comment Share on other sites More sharing options...
GreywaterAlley Posted December 8, 2023 Author Share Posted December 8, 2023 On 12/6/2023 at 5:18 AM, walt.farrell said: Can you show us a screenshot of your Swatches panel, set to the palette you're working with, and tell us which swatch you can't delete? As it's a Document Palette, can you share a document with us that contains that Palette, and has the same problem? For example, you could save a copy of your document open the copy, then delete its content (except for the Palettes), save, and share that mostly empty document. I copied the document and included it here as you suggested. I can't delete any swatches in the palette that I renamed "Can't Delete." I can rename the global color in there, but I don't even want that color to exist so being able to rename it doesn't mean much to me. I cannot rename any of the other colors though. The swatches in the palette that I renamed "Works Fine" all work as expected. I can rename and delete them. I made this palette first and then the one that doesn't work, if that makes a difference. CantDeleteSwatches.afdesign Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 8, 2023 Share Posted December 8, 2023 2 hours ago, GreywaterAlley said: I can't delete any swatches in the palette that I renamed "Can't Delete." Works fine for me on my Mac so maybe some kind of Windows-only issue. Quote All 3 1.10.8, & all 3 V2.4.2 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Andy05 Posted December 9, 2023 Share Posted December 9, 2023 6 hours ago, R C-R said: Works fine for me on my Mac so maybe some kind of Windows-only issue. It seems so. I have some similar issues on my Win10 system. The bad thing is that I can't reproduce it, it seems to happen randomly. No matter if it's a new or an old document. But when it happens here, it's affecting global colours on a freshly created document palette. Quote »A designer's job is to improve the general quality of life. In fact, it's the only reason for our existence.«Paul Rand (1914-1996) Link to comment Share on other sites More sharing options...
walt.farrell Posted December 9, 2023 Share Posted December 9, 2023 I can delete or rename within that Swatch on macOS, but not on Windows. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
GreywaterAlley Posted December 11, 2023 Author Share Posted December 11, 2023 From what everyone has said, it seems to be a Windows issue and I'm guessing there's not much I can do about it right now. So, for the time being, because it's not stopping me from creating what I want, I'm going to continue working around it. If anyone does figure out a solution, please let me know. Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted December 12, 2023 Staff Share Posted December 12, 2023 Hi GreywaterAlley, Thanks for the information, we've logged this as a bug. Lee SalmiArt, midvok and GreywaterAlley 1 1 1 Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted January 3 Staff Share Posted January 3 The issue "Can't edit colours in second document palette" (REF: AF-1545) has been fixed by the developers in internal build "2.3.1.2212". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
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