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Affinity APP's doesn't work with MACOS SONOMA


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  • Staff

Hi HeroJas93,

As this version of MacOS has just released as a preview issues like this are expected, we haven't updated Affinity to work with this version of MacOS just yet. I'd recommend waiting until we release our next beta builds and if this issue still occurs using them I'd post in the beta section of this forum. The following link explains how to join the beta however we don't have any beta builds at the moment as we have only just launched version 2.1.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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I'm already subscribed to beta program. Both APP's, production and beta, has the same behaviour with MacOS SONOMA.

I know it is not Affinity's fault, of course, is only mine. The thing is that I didn't expect that "hard" crash that makes imposible to export to PDF files made with AF 2.1 versions. 

In other releases Affinity software has been working quite fine, with small bugs, but usable. This haven't been the case.

Today, things that happen in the worst time, I have to export one of those files this week for printing, so I'll need to downgrade my PC to VENTURA.

Thanks Callum.

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  • 2 weeks later...

I am also facing same issue. Not able to export PDF. 

I have also installed iPadOS17 Developer Beta in my iPad, which already has Affinity V2 Apps installed. Everything works perfect in iPad. No problem with Affinity Apps.

So, for the time being, I Airdrop my Affinity files to iPad and then export it to PDF. 

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  • 4 weeks later...
  • Staff

@nickylee and  @RajP

Welcome to the Serif Affinity forum :) 

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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  • Staff

Has anyone in/reading this thread tried the most recent OS betas ? ...and if so is this still happening with the latest Affinity 2.2.0 beta?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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Yes, myself.

 

All of them still working in the same way. I'm trying the last software of Sonoma (beta 3) with the last Affinity version, beta 2.2.

- I can't select any menu tool from any panel in the studio, just the one already shown in the screen. In them only I can select the tools but not the icons in the bar of the panel.

- If you are working with the Publisher, Designer or Photo and you change the screen to another APP or window, even just clicking on the desktop, Affinity suite automatically crashes losing everything.

- If you try to change the colours of the interface in settings menu of any Affinity app the system crashes immediately.

 

I've using Affinity since its first launch with Apple betas and I can say this is the worst behaviour ever. I don't know if Apple has change many things internally from Ventura to Sonoma that are not compatible with Serif apps.

I can tell you also that this seems only affects Affinity suite, I'm using since first beta of Sonoma WhatsApp, Adobe apps, Microsoft apps, Autodesk apps, etc... and all of them are working fine with all Sonoma betas.

Hope the guys will launch a beta for the suite soon that allow all us to work with them and start reporting bugs that will improve the software. Right now, in my case, I can't report anything because I can't use the suite at all.

UPDATE: I forget to mention that Affinity suite spends to much time at load. I'm using a MacBook Pro 16" M1 Max, you can see in the video the time opening the APP.

 

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  • Staff

We are not seeing the PDF issue you reported at the top, but the 2.2.0.1881 beta builds are basically unusable on macOS Sonoma (beta 3) due to panel/UI issues and instability. We will start working on these issues soon.

@Herojas93

Thanks a lot for your report. Are you also still getting a crash exporting to PDF you got in beta 1 ?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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You are totally right, Patrick. The issue belongs to Sonoma Beta 1.

Sorry for don't report this. As I can't use the software due crashes and UI stability I didn't try it too much.

Now I can export without issues with Sonoma beta 3 and Affinity 2.2. The unique thing I have to care about is not click out the Affinity APP. If after export to PDF I click out of the screen, the APP automatically crashes.

Thanks for your support.

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  • Staff
17 hours ago, Herojas93 said:

Now I can export without issues with Sonoma beta 3 and Affinity 2.2. The unique thing I have to care about is not click out the Affinity APP. If after export to PDF I click out of the screen, the APP automatically crashes.

agreed, as you say... unusable, sorry for that

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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  • 3 weeks later...
  • Staff

The issue "[macOS Sonoma] Unable to change Panel or Persona" (REF: AFB-7965) has been fixed by the developers in internal build "2.2.0.1925".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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  • Staff

The issue "[macOS Sonoma] App crash when clicking outside Window" (REF: AFB-7966) has been fixed by the developers in internal build "2.2.0.1925".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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  • 2 weeks later...

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