toomasg Posted April 24, 2023 Share Posted April 24, 2023 v2.0.4 on Windows 11, steps to reproduce - 1. Open raw file, in my case Sigma x3f. 2. Develop as linked raw. 3. Save as afphoto. 4. Close. 5. Open afphoto again. 6. Bug #1 - You see in Photo Persona just an empty raster, not the actual (processed) image. 7. Go to Develop Persona either by double-clicking the raw layer or selecting it and pushing "Develop Persona" icon. 8. Bug #2 - application crashes. Happens 100% of cases. Quote Link to comment Share on other sites More sharing options...
toomasg Posted April 24, 2023 Author Share Posted April 24, 2023 1 minute ago, toomasg said: v2.0.4 on Windows 11, steps to reproduce - 1. Open raw file, in my case Sigma x3f. 2. Develop as linked raw. 3. Save as afphoto. 4. Close. 5. Open afphoto again. 6. Bug #1 - You see in Photo Persona just an empty raster, not the actual (processed) image. 7. Go to Develop Persona either by double-clicking the raw layer or selecting it and pushing "Develop Persona" icon. 8. Bug #2 - application crashes. Happens 100% of cases. Occurs with both acceleration on and off. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted April 24, 2023 Share Posted April 24, 2023 1 hour ago, toomasg said: 2. Develop as linked raw. Does it happen with an Embedded raw file instead of a Linked raw file? Where are the raw files kept? Are they on a networked drive or on the computer's hard drive? Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
toomasg Posted April 24, 2023 Author Share Posted April 24, 2023 5 minutes ago, Old Bruce said: Does it happen with an Embedded raw file instead of a Linked raw file? Where are the raw files kept? Are they on a networked drive or on the computer's hard drive? Bug #1 does not happen with embedded. Bug #2 does happen. Raw files are kept on the computers hard drive same folder as related afphoto file. Quote Link to comment Share on other sites More sharing options...
toomasg Posted April 24, 2023 Author Share Posted April 24, 2023 If its of any relevance - Size of original raw file 57,3 MB Size of afphoto with raw linked 821 KB Size of afphoto with raw embedded 176 MB Size of afphoto with pixel layer 119 MB Quote Link to comment Share on other sites More sharing options...
AiDon Posted April 25, 2023 Share Posted April 25, 2023 I would try turning Hardware Acceleration off as, In my case, none of my AfPhoto linked RAW images display this issue. Make sure that if you are linking to an external disk/ssd that it has the same drive letter assigned when attaching it again. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
toomasg Posted April 25, 2023 Author Share Posted April 25, 2023 7 hours ago, AiDon said: I would try turning Hardware Acceleration off as, In my case, none of my AfPhoto linked RAW images display this issue. Make sure that if you are linking to an external disk/ssd that it has the same drive letter assigned when attaching it again. As mentioned earlier, occurring with both hw accel on and off. And drive letter is not the issue. Have you tried it with x3f raw? suspect that those features have simply not been tested with x3f. Quote Link to comment Share on other sites More sharing options...
AiDon Posted April 26, 2023 Share Posted April 26, 2023 No, sorry my apologies I don't use Sigma cameras. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
toomasg Posted April 26, 2023 Author Share Posted April 26, 2023 6 hours ago, AiDon said: No, sorry my apologies I don't use Sigma cameras. These are rare beasts ) AiDon 1 Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted April 26, 2023 Staff Share Posted April 26, 2023 This appears to only happen with Sigma .x3f RAW files and I have logged this with our developers Quote Link to comment Share on other sites More sharing options...
toomasg Posted May 9, 2023 Author Share Posted May 9, 2023 On 4/26/2023 at 4:10 PM, DWright said: This appears to only happen with Sigma .x3f RAW files and I have logged this with our developers I take it it's not likely to be fixed prior to 2.1 rollout? Quote Link to comment Share on other sites More sharing options...
toomasg Posted September 3, 2023 Author Share Posted September 3, 2023 On 4/26/2023 at 4:10 PM, DWright said: This appears to only happen with Sigma .x3f RAW files and I have logged this with our developers Could you provide any update on this? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted September 5, 2023 Staff Share Posted September 5, 2023 Sorry this issues has not yet been addressed. When it is, a post will automatically appear here in this thread from a user called @Serif Info Bot describing how to try a beta that includes the fix Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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