Deano.S Posted December 21, 2022 Posted December 21, 2022 (edited) Since 2.0.3 (believe it was 2.0.2 before) I always get the “registration screen” when opening AF Photo. I have of course already done this when i purchased at start of December and been using app since. I have universal license and the other 2 apps are totally fine and logged in and registered.. working fine. when trying to Log in, after entering password, the LOG IN button doesn’t do anything.. if I press BACK it says this “Your app has been successfully registered to your Affinit...” Even if I don’t enter a email or password.. Edited December 21, 2022 by Deano.S Spelling / grammar Quote
Hans Hoogerhuis Posted December 24, 2022 Posted December 24, 2022 Same thing here. Tried reinstall, nothing helps. Pressing not now takes you further and youncan work. Quote
walt.farrell Posted December 24, 2022 Posted December 24, 2022 Perhaps this FAQ article will help. Note that if the methods the first post in it links to don't work, the method in the second post may. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Deano.S Posted December 24, 2022 Author Posted December 24, 2022 9 hours ago, walt.farrell said: Perhaps this FAQ article will help. Note that if the methods the first post in it links to don't work, the method in the second post may. I appreciate your reply. However, I did not purchase my license through a 3rd party (App Store) it was directly from Affinity. Additionally, all the other apps works fine. AP worked fine before the update. So I think this is more a bug then my end of my license as I have a universal license and it wasn't displaying this screen before as I've stated before, ive already registered. The update has broken this. Quote
Tor-Ada Solberg Posted December 28, 2022 Posted December 28, 2022 I also have this problem, and its quite irritating as i can’t install the new brushes i just bought through the account menu in any of the apps. I also have the universal license, so it should work fine, but to me it just seems as though the form isnt submitting when you press «Sign in». Quote
Staff Sean P Posted January 5, 2023 Staff Posted January 5, 2023 Thank you for letting us know. We're aware of this issue and have a fix ready for it which I'm pushing to get included into the upcoming 2.0.4 build. Quote
Staff Patrick Connor Posted January 27, 2023 Staff Posted January 27, 2023 Sorry that you have experienced this problem with the 2.0.3 release of the Affinity Suite. We have now released 2.0.4 on all platforms, and using those builds this problem should no longer occur. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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