GrahamP Posted November 25, 2022 Share Posted November 25, 2022 I tied using the link feature on my brush groups but when I tried to close Photo I got a message saying 'waiting for content installation tasks to complete' this message stayed on screen for 9+ hours until I used task manager to close the program. Now when I open Photo the brush list is empty and when I try to close Photo I still get the 'waiting for content installation tasks to complete' message. I decided to uninstall the program and reinstall but Photo v2 does not appear in the list of programs available for uninstall. Help! n.b. None of the Affinity v2 programs appear in the uninstall a program list. Quote Link to comment Share on other sites More sharing options...
GrahamP Posted November 25, 2022 Author Share Posted November 25, 2022 I found Photo v2 in apps and tried all the options to repair it nothing worked and uninstalling and reinstalling has no effect, the problem remains. Also I found the same 'waiting for content installation' message is present also in Designer and Publisher even though no modification was made to the brushes in those programs. Quote Link to comment Share on other sites More sharing options...
Tooslow Posted November 26, 2022 Share Posted November 26, 2022 Click on the Windows Start icon at the bottom left of your screen to bring up a list of all your installed programs. Scroll to Affinity Photo 2. Right mouse click. You should see "Uninstall" as an option. Quote Link to comment Share on other sites More sharing options...
GrahamP Posted November 28, 2022 Author Share Posted November 28, 2022 Thanks for your reply Tooslow but Photo 2 doesn't appear in installed programs. However I found Photo v2 in apps but uninstalling and reinstalling has no effect, the problem remains. Quote Link to comment Share on other sites More sharing options...
PDL Posted December 5, 2022 Share Posted December 5, 2022 Go here, since the moderators do not follow issues - because "were busy" Quote Link to comment Share on other sites More sharing options...
RichardMH Posted December 5, 2022 Share Posted December 5, 2022 Try holding control when you start Photo. You can then reset user data. GrahamP 1 Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted December 7, 2022 Staff Share Posted December 7, 2022 Hi @GrahamP Have you tried resetting your user data as suggested above? Can you let me know if this has resolved your issue? When the reset user data screen appears try selecting reset brushes. GrahamP 1 Quote I am currently Out of Office, please tag @Affinity Info Bot in your replies for another member of QA to see. How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
GrahamP Posted December 17, 2022 Author Share Posted December 17, 2022 Thanks to RichardMH and EmT. Holding control while starting Photo worked and I can now see my brushes. EmT 1 Quote Link to comment Share on other sites More sharing options...
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