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Report a Bug in Affinity Photo V2

Using Affinity Photo 2? Did we get it wrong? Choose a sub forum to post into.


Reporting a bug in Affinity Photo - General guidance

So that we are able to investigate bugs thoroughly could you please follow this advice.

Firstly choose the correct Bugs forum, according to the application you are using (Designer/Photo/Publisher), and the Operating System you are using. In that forum state the following

  1. Are you using the latest release version?
    (here's how to check)
  2. Can you reproduce it?
    (if you cannot then we may struggle to also, making it even harder to fix)
  3. Does it happen for a new document? If not can you upload a document that shows the problem?
  4. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:
  •    What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)?
  •    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?)
  •    What happened for you (and what you expected to happen)
  •    Provide a recipe for creating the problem (step-by-step what you did).
  •    Screenshots (very handy) or a screen capture/video.
  •    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
  •    Did this same thing used to work and if so have you changed anything recently? (software or hardware)

Forums

  1. Photo 2 Bugs found on macOS

    If your Affinity Photo V2 bug affects macOS builds, then please post in this forum.

    734
    posts
  2. Photo 2 Bugs found on Windows

    If your Affinity Photo V2 bug affects Windows builds, then please post in this forum.

    1.4k
    posts
  3. Photo 2 Bugs found on iPad

    If your Affinity Photo V2 bug affects iPads builds, then please post in this forum.

    489
    posts
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