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I'm not able to open *heic or *raw in Affinity Photo 2 anymore

AndreaF

By AndreaF,
in Photo 2 Bugs found on Windows

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Pyanepsion

Pyanepsion

Posted
Posted

Hello, @AndreaF,

😉Perhaps you should provide an authorised image that opened in version 1, but no longer opens in version 2 so that everyone can test the thing.

6 cœurs, 12 processus - Windows 11 pro - 4K - DirectX 12 - Suite universelle Affinity (Affinity  Publisher, Affinity Designer, Affinity Photo).

███ Mais je vous le demande, peut-on imaginer une police sans sérifs ?

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DonSargento

DonSargento

Posted
Posted

I just received some HEIC files from a client, so I can be sure that all the images were taken with the same device.
Some of the files could not be opened with Affinity Photo V2.0.0 ( "The file type is not supported" ) but I was able to open all of them with Affinity Photo V1.10.5.1342

I'm sending you one of the problematic files.

4DCC8C2C-1CD7-4203-BEB7-A2ABE266CA5F_1_201_a.heic

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Ron P.

Ron P.

Posted
Posted

I can confirm that Photo V2 will not open them, but they can be opened in Photo V1.

Affinity Photo 2.0.4.1701 ; Affinity Designer 2.0.4.1701 ; Affinity Publisher 2.0.4.1701 ; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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  • 1 month later...
cyberlizard

cyberlizard

Posted
Posted

i'm wondering if it is a Mac vs Windows issue as both the Babycham bottle and the men's 'ties' opened for me without any problem.  

 

I'm currently using 2.0.3

 

Steve

Base Unit: I5 (10th gen.), 6 cores, 12 threads, 24GB Ram, 256GB SSD (Boot), 1TB HDD, Intel 630 (Graphics), Colour Calibrated Monitor and Printer (Courtesy of X-Rite Hardware) - Running MacOS Monterey

Laptop: I5 (6th Gen), 8GB Ram, 128GB nvme, Intel 520 Graphics, Colour calibrated screen(Courtesy of X-Rite Hardware) - Running MacOS Monterey.

Server: i5 (4th Gen). 16GB Ram, nVidia GT 730 (Graphics), 500GB SSD (Boot), 2TB & 1TB HDD (General storage), Running MacOS Catalina
 

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Komatös

Komatös

Posted
Posted

This bug is solved with the latest version!

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1314)
Affinity Suite V2.0.4
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

"The biggest mistake is the arrogance to always believe that others are to blame."

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