LochNess Me Posted November 10, 2022 Share Posted November 10, 2022 I tried numerous times last night to purchase Photo v2 for windows but every time I tried I got a message saying the payment was declined. I contacted my bank and after a lot of messing about they said it wasn’t them. I tried different cards with the same bank, a credit card from another bank, I even tried a different browser….. same every time. Quote Link to comment Share on other sites More sharing options...
LochNess Me Posted November 10, 2022 Author Share Posted November 10, 2022 Tried again this morning and it's gone through. Quote Link to comment Share on other sites More sharing options...
DGee Posted November 10, 2022 Share Posted November 10, 2022 same here, only paypal worked Quote Link to comment Share on other sites More sharing options...
Aldhair Posted November 10, 2022 Share Posted November 10, 2022 In my case, the same thing happened until I managed to pay it, but for Affinity it is as if I had not paid anything, I did not receive any confirmation message and they did not respond to me. That's worse. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted November 12, 2022 Staff Share Posted November 12, 2022 @Aldhair @DGee @LochNess Me Version 2.0 has been very popular so far and we're currently experiencing exceptionally heavy loads on the site. This could continue for the next few days. Can I suggest waiting for 48 hours, then trying again. If you believe the payment has gone through, and you've emailed the orders team, we are currently exceptionally busy but we're working hard to and responding to all contacts. We will get back to you as quickly as we can. Quote Link to comment Share on other sites More sharing options...
VectorCat Posted November 12, 2022 Share Posted November 12, 2022 Will serif extend the 40% off offer until the online purchase difficulties are sorted out? Quote Link to comment Share on other sites More sharing options...
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