Kent Davis Posted November 10, 2022 Posted November 10, 2022 What happen App store.app they remove both iMac and iPad Pro on Affinity Designer, Affinity Photo, and Affinity Publisher? I already paid through App Store.app that waste my money to buy 5 different apps. Quote
VanRies Posted November 10, 2022 Posted November 10, 2022 Also not working in your 'Purchased' tab? The My Account button or your profile picture at the top right, then tap Purchased. I see the old apps (V1) removed from the store, but I find them in my purchased tab, both iOS and MacOS. @Serif If you search for Affinity in the store, you are almost at the bottom of the search results. erutan 1 Quote
walt.farrell Posted November 10, 2022 Posted November 10, 2022 Searching for Serif seems to be the best way to find the Affinity 2 apps in the iPad App Store. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Kent Davis Posted November 10, 2022 Author Posted November 10, 2022 You did not explain me clear I have hard time understand you said. Quote
erutan Posted November 10, 2022 Posted November 10, 2022 https://support.apple.com/guide/app-store/view-and-manage-purchased-apps-fir4cbb7ae76/mac Quote
Kent Davis Posted November 10, 2022 Author Posted November 10, 2022 There iMac 1. Affinity Designer 2. Affinity Photo 3. Affinity Publisher iPad Pro 1. Affinity Designer 2. Affinity Photo How can I get Affinity version 2? Quote
erutan Posted November 10, 2022 Posted November 10, 2022 v2 is a paid upgrade from v1, they're separate apps. You can continue using v1 if you want. you can download trials / buy v2 @ https://apps.apple.com/us/story/id1638990737 Quote
Kent Davis Posted November 10, 2022 Author Posted November 10, 2022 I am really upset! Browser they told me only 1 time and free update forever cause they lie! emmrecs01 and Tingspain 1 1 Quote
Tingspain Posted November 13, 2022 Posted November 13, 2022 @Kent Davis Exactly! That is why I bought all the suite of Affinity v1 for macOS and iPadOS and now I see myself forced to buy the v2 if I want to install it on my new MacBook and iPad. I am very upset too. emmrecs01 1 Quote
Stanley Posted November 14, 2022 Posted November 14, 2022 @Kent Davis you jest. You won't find affinity V2 in your purchased apps until you do. Quote Stan
Kent Davis Posted November 14, 2022 Author Posted November 14, 2022 Why??? I already paid 1 time and they said free update forever Please give me free version 2.0 because they said free update forever! Quote
erutan Posted November 14, 2022 Posted November 14, 2022 Kent, you can keep using v1 until you die (or you upgrade to an OS it doesn't support), it's a lifetime license for that version not a subscription that expires. Software has paid upgrades between major versions and is free for minor versions if it's not a subscription (barring some smaller utility apps like Alfred that allow for a more expensive license that works across all product versions). Ting, You aren't being "forced" to buy v2 to install Serif products on other machines, just go to the purchased section of the App Store as explained earlier in this thread and use v1. Quote
Kent Davis Posted November 14, 2022 Author Posted November 14, 2022 Sigh. I want money back quarantee. They said "LIFT TIME" that what we read about that. For Mac/iPad system update MacOS/iPadOS cause stop work on Affinity both iPad and iMac. Quote
emmrecs01 Posted November 14, 2022 Posted November 14, 2022 11 hours ago, Kent Davis said: they said free update forever Err no, I don't think they ever did! As I understand it what they (Serif) actually said was that users would get free updates for the lifetime of the version they purchased. i.e., all updates to version 1 would be free. With the arrival of version 2 I understand that policy "starts again", i.e., all updates to version 2 will be free to users who buy version 2. Perhaps version 2 should be regarded as an upgrade rather than an update? Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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