App Store.app remove Affinity all apps iMac and iPad Pro.

[Kent Davis]

What happen App store.app they remove both iMac and iPad Pro on Affinity Designer, Affinity Photo, and Affinity Publisher? 

I already paid through App Store.app that waste my money to buy 5 different apps.

[VanRies]

Also not working in your 'Purchased' tab? The My Account button or your profile picture at the top right, then tap Purchased.
I see the old apps (V1) removed from the store, but I find them in my purchased tab, both iOS and MacOS.

 

@Serif If you search for Affinity in the store, you are almost at the bottom of the search results.

[walt.farrell]

Searching for Serif seems to be the best way to find the Affinity 2 apps in the iPad App Store.

[Kent Davis]

You did not explain me clear I have hard time understand you said. 

[erutan]

https://support.apple.com/guide/app-store/view-and-manage-purchased-apps-fir4cbb7ae76/mac

[Kent Davis]

iMac

[Kent Davis]

There iMac

1. Affinity Designer

2.  Affinity  Photo

3.  Affinity Publisher

 

iPad Pro

1.  Affinity Designer

2.  Affinity Photo

 

How can I get Affinity version 2?

[erutan]

v2 is a paid upgrade from v1, they're separate apps. You can continue using v1 if you want.

you can download trials / buy v2 @ https://apps.apple.com/us/story/id1638990737 

[Kent Davis]

I am really upset!

Browser they told me only 1 time and free update forever cause they lie!

[Tingspain]

@Kent Davis Exactly! 

 

That is why I bought all the suite of Affinity v1 for macOS and iPadOS and now I see myself forced to buy the v2 if I want to install it on my new MacBook and iPad. 

I am very upset too. 

 

 

[Kent Davis]

Me too I agree Tingspain

[Stanley]

@Kent Davis you jest. You won't find affinity V2 in your purchased apps until you do.

[Kent Davis]

Why??? I already paid 1 time and they said free update forever

Please give me free version 2.0 because they said free update forever!

[erutan]

Kent, you can keep using v1 until you die (or you upgrade to an OS it doesn't support), it's a lifetime license for that version not a subscription that expires.

Software has paid upgrades between major versions and is free for minor versions if it's not a subscription (barring some smaller utility apps like Alfred that allow for a more expensive license that works across all product versions).

Ting, You aren't being "forced" to buy v2 to install Serif products on other machines, just go to the purchased section of the App Store as explained earlier in this thread and use v1.

[Kent Davis]

Sigh. I want money back quarantee.

They said "LIFT TIME" that what we read about that.

For Mac/iPad system update MacOS/iPadOS cause stop work on Affinity both iPad and iMac.

[emmrecs01]

11 hours ago, Kent Davis said:

they said free update forever

Err no, I don't think they ever did!

As I understand it what they (Serif) actually said was that users would get free updates for the lifetime of the version they purchased.  i.e., all updates to version 1 would be free. 

With the arrival of version 2 I understand that policy "starts again", i.e., all updates to version 2 will be free to users who buy version 2. 

Perhaps version 2 should be regarded as an upgrade rather than an update?

[Kent Davis]

Sigh