erutan Posted November 17, 2022 Posted November 17, 2022 5 hours ago, Patrick Connor said: So Upgrading via Serif Or Apple gives you about the same, and your V2 Universal License can be shared around your devices and those of your family members, but only via your Affinity ID that you registered it to. That's good to get some clarification on! That's still in conflict with the "How many devices can I install Affinity apps on?" under the FAQ section, which says that other people can only use them on your own machines for non-commercial use. I assume that will not be aggressively enforced as long as there's a reasonable amount of devices tied to a single Affinity ID. Quote
Staff Patrick Connor Posted November 17, 2022 Staff Posted November 17, 2022 20 minutes ago, erutan said: I assume that will not be aggressively enforced as long as there's a reasonable amount of devices tied to a single Affinity ID. That's my understanding erutan 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
SG1000 Posted November 18, 2022 Posted November 18, 2022 Patrick thank you for such a detailed reply. Patrick Connor 1 Quote
SG1000 Posted November 21, 2022 Posted November 21, 2022 (edited) Issue resolved with a password reset All good now. Just upgraded to V2 universal license (own all V1 apps Mac/iOS). Paid for license from within my existing serif account. Unable now to use the iPad V2 apps. I selected the 'already have a universal license' option and it rejects my serif ID and password. For one of the apps, I chose to continue in trial and then enter my serif details once the app was fully launched – credentials also rejected. ID and password are correct as they work on the serif site. I waited a couple of days and tried again. Same issue. What's the solution please? Edited November 21, 2022 by SG1000 Quote
Ewart100 Posted December 19, 2022 Posted December 19, 2022 Still need help I bought the Universal License through Apple I can see the license in my account but the license only seems to have worked on one IPADOS application when I try to activate it on the remaining Apps it says I don’t have an account all really strange any clues any one? Quote
Staff Tom Lachecki Posted December 19, 2022 Staff Posted December 19, 2022 3 minutes ago, Ewart100 said: Still need help I bought the Universal License through Apple I can see the license in my account but the license only seems to have worked on one IPADOS application when I try to activate it on the remaining Apps it says I don’t have an account all really strange any clues any one? Hi Ewart100! We are just about to release an update (2.0.3) - after you install the update, your other Affinity apps on the same iPad should then work with your Universal licence. Previously, you had to use the Register Purchase feature for that to work, but this restriction has now been lifted. Quote
Ewart100 Posted December 20, 2022 Posted December 20, 2022 When will this release happened as I still have the issue at the moment I have purchased the Universal License through the Apple App Store paid my £89 and it is as much use as a chocolate teapot, it would be good to know when this issue will be fixed. As I said when I bought the Universal License for the first generation products everything worked brilliantly this time Serif and Apple seem to have got it horribly wrong. Don’t mind that if it is fixed, my line has always been don’t judge a company when it goes right, judge it when it goes wrong, and it has so I will judge Serif if they solve the issue within the 28 day trial period because after that I will have lost £89 so its in you hands chaps. Quote
walt.farrell Posted December 20, 2022 Posted December 20, 2022 50 minutes ago, Ewart100 said: As I said when I bought the Universal License for the first generation products everything worked brilliantly V1 did not have a Universal license. It only exists with V2, and works quite differently than anything in V1. 53 minutes ago, Ewart100 said: When will this release happen They released 2.0.3 yesterday. Please see this announcement for the details: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
ajahn Posted June 16, 2024 Posted June 16, 2024 On 11/9/2022 at 7:58 AM, StevenS said: Hi @rob66, welcome to the Affinity forum. Please see the below FAQ, if you have any further questions after reading, please let us know. https://affinity.serif.com/learn/in-app-licence-activation/ Thanks for the FAQ. I read it and I still am a little confused... I see there is a great deal available to me for $62.24 to get all 3 applications for macOS, Windows, and iPadOS. I only use Affinity applications on a macOS desktop, so I may opt for the macOS apps only (although, the $62.24 price for everything might be cheaper). I currently own Photo v1 and Publisher v1. My family members also use them, they just downloaded them from the App Store. No Affinity accounts are needed. If I purchase the v2 versions from the App Store, how do my family members use them? I see purchasing is done as an "in app purchase". Would I personally do that and pay for each app, then what do my family members do? Would each one of them create their own Affinity ID account using their own email addresses? How does Affinty know they are already paid for? The new v2 versions seem a lot more complicated. I just want to buy it from the App store and be done with it. Then anyone in my family can download it and use it. Please advise. Quote
Staff Tom Lachecki Posted June 16, 2024 Staff Posted June 16, 2024 9 hours ago, ajahn said: How does Affinty know they are already paid for? The new v2 versions seem a lot more complicated. I just want to buy it from the App store and be done with it. Then anyone in my family can download it and use it. Hi ajahn! An Affinity licence is for one person - sharing is generally not permitted. Family members in your own household can jump on your Affinity apps for non-commercial purposes if they have access to the device you already installed it on, but that's not the same as them downloading & accessing it on their own separate devices. This is true of v1 as well as v2. https://affinity.serif.com/licence/ 9 hours ago, ajahn said: Please advise. I recommend purchasing a multi-user v2 licence from the Affinity website. Cheers! Quote
Alfred Posted June 16, 2024 Posted June 16, 2024 2 hours ago, Tom Lachecki said: An Affinity licence is for one person - sharing is generally not permitted. Family members in your own household can jump on your Affinity apps for non-commercial purposes if they have access to the device you already installed it on, but that's not the same as them downloading & accessing it on their own separate devices. What if the licensee owns or controls the devices used by family members? What about ‘Family Sharing’ of apps purchased through the Mac App Store? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Staff Tom Lachecki Posted June 17, 2024 Staff Posted June 17, 2024 21 hours ago, Alfred said: What if the licensee owns or controls the devices used by family members? What about ‘Family Sharing’ of apps purchased through the Mac App Store? Currently to use an Affinity ID (e.g. a registered Universal licence) they would need to sign in using the same Affinity ID. Alfred 1 Quote
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