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Posted

Dear Affinity,

I have had Affinity Software for a very long time I like it very much. Lately every time I go to the Affinity site my Norton Anti-Virus software recognizes it as a virus.  Also it is listed as a virus on other anti virus software sites. Please explain why the Affinity software is recognized as a virus by Norton Anti-Virus Software? Thanks for your help with this matter.

EA Peterson 

Posted

I would ask Norton as well.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
2 hours ago, edwardpeterson8 said:

Lately every time I go to the Affinity site my Norton Anti-Virus software recognizes it as a virus

I use Norton, and it never complains about the Affinity site nor about any of the software I've downloaded from there.

I think you should discuss this with Norton, as it's apparently having a problem on your system.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

  • 2 months later...
Posted

I am currently dealing with this issue with Norton Safe Web blocking the site. It’s pretty frustrating…more so because they really don’t make it simple to change the settings.

Posted

@Kashief

Deactivate Norton Software and try again!

I have posted it several times in other threads. As of Windows 10, you don't need any third-party antivirus software. The detection performance of Windows Defender is equal to or better than the competitors.

In the case of the Affinity programs, these are false positives.

Multiple occurrences at Virustotal.com may be due to the fact that various antivirus software manufacturers use the same detection engine and the same database. Sounds funny? But it is.

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

Posted

FWIW, I've used Norton and Affinity together for years and never had a problem with any sort of conflict between them. I would suggest making sure that both of them (along with Windows) are kept up to date.

Just a thought, but I wonder if the problem is caused by the browser used, rather than Norton itself?

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

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