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Posted

Affinity Publisher publisher crashes every time I try to use it. This happens using the Text tools. I try to reopen the document that I started, or begin fresh with a new document. Does not seem to be file specific. My hardware is plenty powerful. HELP!

Posted
11 hours ago, Inform1 said:

HELP!

When there is a crash, then there should be a crash report. You'll find instructions here:

Make sure, that your system and graphic drivers are up-to-date.

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Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Posted

Same. Pretty random Publisher crashes during various operations. App just closes itself. I'll try to gather and attach some of the crash reports when I collect more of them. So the team can see if there's any kind of repeating behavior pattern.

  • Staff
Posted
2 hours ago, Alex M said:

Same. Pretty random Publisher crashes during various operations. App just closes itself. I'll try to gather and attach some of the crash reports when I collect more of them. So the team can see if there's any kind of repeating behavior pattern.

Thank for collecting the information Joachim has asked for, a screen recording showing the crash would also be very helpful :) Once you have gathered this information please could you create your own separate post as its likely your crashes are un related.

Please tag me using @ in your reply so I can be sure to respond ASAP.

  • 2 weeks later...
Posted

I just upgraded publisher 1.10.1 to 1.10.4.1198. I waited because the last time I upgraded my files wouldn't export as interactive PDFs. But now I'm having issues with the new upgrade.

When I open an existing file it will open briefly and then it crashes. 

I rebooted several times but no fix. Here are the crash files. Any ideas?

Win10 

 

@Callum

070f6d27-ac06-4ecd-a7ea-9e88d40e5613.dmp a2214623-4f5a-4aab-83fd-fcb182dad606.dmp 2e138e49-b167-4c82-bb16-b4cc4cef7404.dmp 61dd9f38-26ed-4173-911d-598f61fd5981.dmp b72f3244-ce5c-4950-9903-cd559fdf8ee3.dmp cb8d54a9-a67e-4889-bc27-9e2ed76f0276.dmp ad204aa6-f5e7-47f9-b530-3c891a2fe959.dmp 3ce49d2e-0d20-409f-8338-43e84ba49205.dmp e7799bc0-6661-48d6-9a56-7097e15625d6.dmp 5c80aac0-0197-4b9a-b802-8e6e9f34d3a8.dmp 05973124-26b7-422a-b4e2-2b1fb77e1be4.dmp 6f8542bc-470f-4c59-aed7-625f7e1761c2.dmp bd9d15ae-4dab-42b0-890b-b72328a62cd3.dmp

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