Margaret Posted October 27, 2021 Share Posted October 27, 2021 (edited) Getting patches on image like blocks lined coloured when trying to edit a raw image and it flickers. Edited October 27, 2021 by Margaret forgot to mention it flickers also Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 27, 2021 Share Posted October 27, 2021 Can you capture a video showing the flickering? Also, I think you're on Windows, where it can be important to check for third-party software that can cause display issues. The Nahimic software or service often causes issues, for example: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 Not got any 3rd party software video was ok the other day when I sharpen a shot it goes all weird can I go back to last update that seemed fine. Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 27, 2021 Share Posted October 27, 2021 If you have the Affinity Store version of Photo you can download an earlier release from here: https://store.serif.com/update/windows/photo/1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
walt.farrell Posted October 27, 2021 Share Posted October 27, 2021 You might also, if you've updated to 1.10.3, try disabling Hardware Acceleration (OpenCL) in Preferences, Performance. There seems to be something in the OpenCL support in 1.10.3 that is affecting some users. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 It won't let me go back to previous update - failed. Ok will try that thanks. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 27, 2021 Share Posted October 27, 2021 1 minute ago, Margaret said: It won't let me go back to previous update - failed. You would need to uninstall before you can go backward. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 I've disabled Hardware Acceleration seems to be okay now but do I not need that on.... Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 27, 2021 Share Posted October 27, 2021 4 minutes ago, Margaret said: I've disabled Hardware Acceleration seems to be okay now but do I not need that on.... It’s just an option. Not accelerated (i.e. slower) has to be better than not working correctly! Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 Yes noticed its slower geez I guess will keep checking with it on and off then but if another fix could someone let me know or I'll check back here. Thanks !! Quote Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 I clicked on download new version again and gave me a option of repair or uninstall did a repair see if it works. Quote Link to comment Share on other sites More sharing options...
Margaret Posted October 27, 2021 Author Share Posted October 27, 2021 I managed to edit 2 shots then it started again so uninstalled - uploaded older version for now. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 28, 2021 Staff Share Posted October 28, 2021 Sorry to hear you're having trouble here @Margaret! Our dev team have confirmed they've identified a graphics bug in 1.10.3 which is causing corruption, both with macOS menus and on the Affinity canvas in Windows and Mac. We're working hard to produce a fix for this as soon as possible, so please accept our sincerest apologies for any inconveniences caused in the meantime. I hope this clears things up Margaret 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 29, 2021 Staff Share Posted October 29, 2021 1.10.4 will be released today that addresses the problem of Screen and UI corruption (in 1.10.3) on some desktops. On the Affinity Store 1.10.4 builds should be available now and on the Mac App Store and Microsoft Store it will roll out worldwide over the next 24-48 hours, as normal. Please see this announcement post for the link for your particular application Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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