euronesia Posted August 11, 2021 Posted August 11, 2021 Hi all, Does anyone experience the lag with brush stroke after deleting a previous stroke? What I'm experiencing is the stroke becomes really laggy after I delete latest stroke I make. But if I leave the stroke which lagged on (not deleting it) the stroke becomes normal again. Now I noticed the lag happen after I have many many strokes (under 100 strokes) on the artboard and the bigger the brush size the heavier the lag. I noticed this lag in previous AD 1.9.3 version as well. Any solutions on that? ps: running High Sierra Mac OS on MacPro 2010 machine. Quote
Dan C Posted August 16, 2021 Posted August 16, 2021 Hi @euronesia, My sincerest apologies for the delayed response here! Can you please provide a screen recording of the workflow you're taking here, and the issue you're seeing? If you're unsure how to take a screen recording, please see our FAQ for this here - Can you also please navigate to Affinity Designer > Preferences > Performance and provide a screenshot of your settings here for me? Many thanks in advance Quote
euronesia Posted August 16, 2021 Author Posted August 16, 2021 Hi Dan, Here I've attached the screen recording of the problem I it shows the lag when the stroke is deleted and then start drawing new stroke. Also attached performance preference screenshot. Cheers StrokeLag.mp4 Quote
Dan C Posted August 16, 2021 Posted August 16, 2021 Thanks for your screen recording! Can you please try unticking Metal Hardware Acceleration at the bottom of this dialog, then restart the app as prompted and try drawing this stroke once more for me? Many thanks once again Quote
Dazmondo77 Posted August 16, 2021 Posted August 16, 2021 Just tested - same issue here with Open GL Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.4.3 - Mac OS Monterey 12.7.3, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.4.0 Betas 2.5.0(2430) www.bingercreative.co.uk
euronesia Posted August 16, 2021 Author Posted August 16, 2021 52 minutes ago, Dan C said: Thanks for your screen recording! Can you please try unticking Metal Hardware Acceleration at the bottom of this dialog, then restart the app as prompted and try drawing this stroke once more for me? Many thanks once again Hi Dan, I just did as you instructed above and have the same result. The stroke still lags after deleting the last stroke. Just to remind, this happens when the project has many layers of objects.. it doesn't appear when the artboard is still clean. Cheers Quote
R C-R Posted August 16, 2021 Posted August 16, 2021 FWIW, I cannot duplicate this on my Mac running Catalina but from your screen recording it looks like somehow when you start drawing the next brush stroke after deleting one, the behavior is similar to using the Stabilizer option. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
euronesia Posted August 17, 2021 Author Posted August 17, 2021 9 hours ago, Dan C said: Thanks for your screen recording! Can you please try unticking Metal Hardware Acceleration at the bottom of this dialog, then restart the app as prompted and try drawing this stroke once more for me? Many thanks once again Maybe it's the compatibility problem with Mac Pro Early 2010 running High Sierra? Quote
Dan C Posted August 17, 2021 Posted August 17, 2021 23 hours ago, Dazmondo77 said: Just tested - same issue here with Open GL Thanks for confirming! I have tried testing this on my Windows PC (with OpenCL enabled) and I'm unable to replicate this. I can see from your signature that you have both mac and Windows with Affinity, was this test performed on your Windows PC? Could you provide me a screen recording showing this behaviour too please? 22 hours ago, euronesia said: I just did as you instructed above and have the same result. The stroke still lags after deleting the last stroke. Just to remind, this happens when the project has many layers of objects.. it doesn't appear when the artboard is still clean. Thank you for trying that for me and I'm sorry to hear this! Similar to R C-R I was unable to replicate this here, with over 50 other layers in the artboard (mostly Curve and Quick Shape objects), though as you mention this may be due to the macOS version you're running. I'd like to try this in the document shown in your screen recording, can you please upload this .afdesign file to the below link for me? https://www.dropbox.com/request/HAjkE8c1wMSuPMnob01f Once uploaded, please reply here to let me know - many thanks once again Quote
euronesia Posted August 18, 2021 Author Posted August 18, 2021 Hi @Dan C, Unfortunately I can't send over the current project file because of its design confidentiality, but I'm able to replicate the issue with the file I uploaded on the dropbox link. Please check it out. 23 hours ago, Dan C said: Thanks for confirming! I have tried testing this on my Windows PC (with OpenCL enabled) and I'm unable to replicate this. I can see from your signature that you have both mac and Windows with Affinity, was this test performed on your Windows PC? Could you provide me a screen recording showing this behaviour too please? Thank you for trying that for me and I'm sorry to hear this! Similar to R C-R I was unable to replicate this here, with over 50 other layers in the artboard (mostly Curve and Quick Shape objects), though as you mention this may be due to the macOS version you're running. I'd like to try this in the document shown in your screen recording, can you please upload this .afdesign file to the below link for me? https://www.dropbox.com/request/HAjkE8c1wMSuPMnob01f Once uploaded, please reply here to let me know - many thanks once again Cheers Dan C 1 Quote
Dazmondo77 Posted August 18, 2021 Posted August 18, 2021 20 hours ago, Dan C said: Thanks for confirming! I have tried testing this on my Windows PC (with OpenCL enabled) and I'm unable to replicate this. I can see from your signature that you have both mac and Windows with Affinity, was this test performed on your Windows PC? Could you provide me a screen recording showing this behaviour too please? Sorry Dan C don't have a PC to test on but can confirm that on a fresh document there's no lag after delete - just tried it on a finished document and there's no lag until you delete, then the next line will be laggy then any further lines will be back to normal until another delete - see grab: Screen Grab 2021-08-18 at 14.16.59.mov Dan C 1 Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.4.3 - Mac OS Monterey 12.7.3, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.4.0 Betas 2.5.0(2430) www.bingercreative.co.uk
R C-R Posted August 18, 2021 Posted August 18, 2021 2 hours ago, Dazmondo77 said: Sorry Dan C don't have a PC to test on but can confirm that on a fresh document there's no lag after delete - just tried it on a finished document and there's no lag until you delete, then the next line will be laggy then any further lines will be back to normal until another delete - see grab: How large is your finished APub file? I do not have any really large ones with 100's of pages but in some quick tests on my iMac running Catalina with ones with a few dozen pages, I still cannot see any lag. Also, do you see the same thing in AD as you do in the Designer persona of APub? For me, there is no lag in either app, whether I use a new, unsaved document or a preexisting saved one. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Julia04 Posted August 19, 2021 Posted August 19, 2021 Testing on iPad Pro2020. I don’t have this lag Quote
Dazmondo77 Posted August 19, 2021 Posted August 19, 2021 17 hours ago, R C-R said: How large is your finished APub file? I do not have any really large ones with 100's of pages but in some quick tests on my iMac running Catalina with ones with a few dozen pages, I still cannot see any lag. Just a trifold leaflet and a couple of cards - but a have tested on a few files and have had the same issue 17 hours ago, R C-R said: Also, do you see the same thing in AD as you do in the Designer persona of APub? For me, there is no lag in either app, whether I use a new, unsaved document or a preexisting saved one. Just tested in Designer and not having the issue? Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.4.3 - Mac OS Monterey 12.7.3, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.4.0 Betas 2.5.0(2430) www.bingercreative.co.uk
Dan C Posted August 20, 2021 Posted August 20, 2021 Thanks for the document and further information provided! @Dazmondo77 - I'm not quite sure why I thought you had access to Windows, that's my mistake. I have downloaded the test file provided by @euronesia and I'm not seeing the same lagging issue in 1.10 Designer or Publisher (in the Designer Persona) on Big Sur, with both Metal Hardware Acceleration enabled & disabled - however I can see you're both using older versions of macOS (Mojave and High Sierra respectively) so I'm going to ask a member of our QA team who have access to these older OS versions, to see if we can replicate the issue there. Can you please navigate to Affinity Designer / Publisher > Preferences > Performance and let me know if you have Metal Hardware Acceleration enabled? Many thanks once again Quote
euronesia Posted August 20, 2021 Author Posted August 20, 2021 7 minutes ago, Dan C said: Thanks for the document and further information provided! @Dazmondo77 - I'm not quite sure why I thought you had access to Windows, that's my mistake. I have downloaded the test file provided by @euronesia and I'm not seeing the same lagging issue in 1.10 Designer or Publisher (in the Designer Persona) on Big Sur, with both Metal Hardware Acceleration enabled & disabled - however I can see you're both using older versions of macOS (Mojave and High Sierra respectively) so I'm going to ask a member of our QA team who have access to these older OS versions, to see if we can replicate the issue there. Can you please navigate to Affinity Designer / Publisher > Preferences > Performance and let me know if you have Metal Hardware Acceleration enabled? Many thanks once again Hi @Dan C, I'm sorry for this one Dan, I can't provide results on Publisher, I only have this problem in Adobe Designer, I haven't got Publisher yet and my trial has expired already 😁 Quote
Dan C Posted August 23, 2021 Posted August 23, 2021 Not to worry, thanks for letting me know! Can you please confirm for me, what are the specs of your mac? This will allow me to try and replicate your issue on a machine here that is as close to yours as possible Quote
euronesia Posted August 23, 2021 Author Posted August 23, 2021 16 minutes ago, Dan C said: Not to worry, thanks for letting me know! Can you please confirm for me, what are the specs of your mac? This will allow me to try and replicate your issue on a machine here that is as close to yours as possible Sure, I'm running on Mac Pro Mid 2010 MacOS High Sierra Processor 2.8Ghz Quad-Core Intel Xeon Memory RAM 28Gb 1066 Mhz DDR3 Graphics Radeon RX-580 8192 Mb Cheers Dan C 1 Quote
Dan C Posted August 25, 2021 Posted August 25, 2021 Thanks for your patience here, I have had 2 of our team test this, one using a Mac running High Sierra natively, and the other using Mojave in a virtual machine. In both of these tests, we've been unable to replicate this issue - however as 2 users have reported it independently on different machines then I believe this still needs to be brought to our developers attention. I have therefore logged this with our developers for further investigation and hopefully to be fixed in a future release. I hope this helps Quote
euronesia Posted August 25, 2021 Author Posted August 25, 2021 Thank you @Dan C This is what I like from Affinity team, it is actively paying attention on their users reports.👍🏼😁 Cheers Quote
Wandemar Posted February 1, 2023 Posted February 1, 2023 I have same problem using pencil tool after deletin curve in Designer v2 (2.0.4), but only when I draw that line using wacom cintiq. Mouse works without lag. Weird. Quote
Dan C Posted February 1, 2023 Posted February 1, 2023 Hi @Wandemar, Welcome to the Affinity Forums Thanks for letting us know and I'm sorry to hear this - I will be sure to update our development log regarding this, but I'd also like to request the following from you - What version of macOS are you running? Can you provide a short screen recording showing this issue? If you're unsure how to take a screen recording, please check out our FAQ linked below - Many thanks in advance! Quote
LeaS Posted November 27, 2023 Posted November 27, 2023 Hi there, I'm having this issue too. Seems to be when I have a large file. I have just started a new file of 100 x 100cms in size and the brush is lagging on the first layer. I have another window open with the previous artwork though. This one is also the same size but not too many layers. I've had this issue on and off for years now but am tired of it because it's making the experience not fun anymore. Having to sit here and wait for the brush strokes to catch up. Please help with this issue. Thank you. Lea Quote
Dan C Posted November 27, 2023 Posted November 27, 2023 Hi @LeaS, Can you please confirm for me: What tool are you using when this occurs? Are you using Affinity V1 or V2? Are you using macOS, Windows or iPadOS? 5 hours ago, LeaS said: I have just started a new file of 100 x 100cms in size and the brush is lagging on the first layer A document which is 100cm² is around 140MP and therefore some delay may be expected when using Pixel tools. Do you require your document to be this size for the final print/export? 5 hours ago, LeaS said: I have another window open with the previous artwork though. This one is also the same size but not too many layers. With another large/complicated document already open you may find that your RAM (memory) is nearing it's limits on your device and this may also cause a delay in rendering updates. I'd recommend ensuring that the app has as much free RAM as possible when manipulating large documents. Quote
LeaS Posted December 6, 2023 Posted December 6, 2023 Thank you Dan, Yes I want the file for print in future. Is it possible to create it smaller and then resize the document later when needed? Will this change any quality? As far as your questions. I'm using desktop IMac. macOS Catalina version 10.15.7. I'm using affinity version 1.10.8 I've tried closing all other windows down and it still does this. I guess it can't cope with those size files? What else can you recommend I do please? Thank you for your help with this Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.