Modgames Posted June 3, 2021 Share Posted June 3, 2021 I migrate to a new mac. From iMac to a Mac Powerbook, System Big Sur. I can not open my old Affinity files. The comment is (in German) "Fehler beim Öffnen der Datei aufgrund fehlender Berechtigung." what can i do? Quote Link to comment Share on other sites More sharing options...
GarryP Posted June 3, 2021 Share Posted June 3, 2021 In English that phrase translates to something like: Failed to open the file due to lack of authorization. I’m not a Mac expert but, when you migrated to a new Mac did you give yourself a different user name on the new machine? If the files you copied over had security which was specific to a certain user name (your old one) than that might be what the problem is. If it is the problem then you will probably need a Mac expert to tell you how to alter the permissions on the files. (It might be easier to alter the permissions on the old machine and then transfer the files over again.) Quote Link to comment Share on other sites More sharing options...
Modgames Posted June 3, 2021 Author Share Posted June 3, 2021 There is no problem with other files but affinity Quote Link to comment Share on other sites More sharing options...
GarryP Posted June 3, 2021 Share Posted June 3, 2021 Odd. It might help someone to see what the problem is if you show us the permissions (screen-shot) of the same example file on both machines (can’t remember how you do this on Macs, and it’s probably changed since I last did it myself some time ago). I’m not the best person to be advising on this so I will leave this thread to other people who know better. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 3, 2021 Share Posted June 3, 2021 Did you purchase the Affinity application from Serif or from the Mac App Store? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Modgames Posted June 3, 2021 Author Share Posted June 3, 2021 I think Apple store Quote Link to comment Share on other sites More sharing options...
Modgames Posted June 3, 2021 Author Share Posted June 3, 2021 Quote Link to comment Share on other sites More sharing options...
R C-R Posted June 3, 2021 Share Posted June 3, 2021 I don't use Big Sur so I am not sure of the details but in the Privacy tab of System Preferences > Security & Privacy you may need to add your Affinity app(s) to either the Full Disk Access or Files & Folders sections. Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
GarryP Posted June 4, 2021 Share Posted June 4, 2021 Giving us a screen-grab of the error box can often by useful but, in this case, I was asking to see the permissions of the files. See my attached image – I can’t remember how you get this, the attached image is from a wiki. Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 4, 2021 Share Posted June 4, 2021 15 minutes ago, GarryP said: See my attached image – I can’t remember how you get this, the attached image is from a wiki. I presume that’s the ‘Get Info’ window, accessed via ‘File > Get Info’ or the ‘Get Info’ option from the context menu displayed when you right-click, or by using the keyboard shortcut Cmd(⌘)+i. GarryP 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
thomaso Posted June 4, 2021 Share Posted June 4, 2021 On 6/3/2021 at 1:54 PM, Modgames said: I migrate to a new mac. Beyond the file-info window (cmd-i) about potentially missing permissions, can you show the same for the volume (disk/drive) where these files are stored? Like this: Also, I wonder with what method you did the migration. Was it e.g. during a clean macOS install + user files from a backup of your iMac / or via the MigrationAssist.app / or as manually initiated copies (drag/drop) / … ? – And is the volume (disk/drive) which contains your Affinity files the macOS system/boot-volume, too, e.g. because you store your data in your macOS User folders? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Modgames Posted June 4, 2021 Author Share Posted June 4, 2021 The problem was solved. I removed some fonts from the system (one of the used by the documents I could not open) after this and restart I can open the files. Quote Link to comment Share on other sites More sharing options...
GarryP Posted June 4, 2021 Share Posted June 4, 2021 I’m a little confused. Did you say that you removed some fonts from the machine you were having trouble with, and now the documents on that system load properly? Or something else? Quote Link to comment Share on other sites More sharing options...
thomaso Posted June 4, 2021 Share Posted June 4, 2021 50 minutes ago, Modgames said: The problem was solved. I removed some fonts from the system (one of the used by the documents I could not open) after this and restart I can open the files. Great you managed to solve it! – But note, missing fonts don't cause such an issue or error message, instead the files get opened + display a missing font dialog for just a few seconds. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Modgames Posted June 4, 2021 Author Share Posted June 4, 2021 sorry for my english. Not missing fonts but disrupted/old fonts that do not work correct with OS X 11.4 Affinity 1.9. After removing the fonts from OS X and a restart I could open the files - and of course I have know files with missing fonts. thomaso 1 Quote Link to comment Share on other sites More sharing options...
thomaso Posted June 4, 2021 Share Posted June 4, 2021 Note, beyond macOS also Affinity itself has a font cache. You can reset this in Affinity either via Preferences > Miscellaneous > Fonts – or, when opening the app, by holding the ctrl-key and selecting the according reset option from the dialog. In all situations of a font cache reset it's recommended to reboot the computer to make the reset work properly and avoid any former cash data being kept in memory. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
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