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  • 4 weeks later...
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@Bro

Sorry for the delay in replying to your post.

Our 1.9.2 update requires that Windows 7 has all the latest updates installed. Please check that you have installed all Microsoft updates available for your machine. If that does not work the previous version 1.9.1 is available to download from these links (Designer, Photo, & Publisher

Patrick Connor
Serif Europe Ltd

There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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I am currently updated to Net 4.8 and have all the other upgrades. Because the programs wouldn't run I couldn't assess the download page and I had to reload a full drive backup to recover the programs. The only download available on my account login was the latest until I was able to run my backup.

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8 minutes ago, Bro said:

The only download available on my account login was the latest

That is true, the Affinity Store login only shows the latest downloads (to avoid confusion). However these links I am providing work for any user looking for earlier versions (Designer, Photo, & Publisher)

Are you saying that you already had all the latest Windows 7 operating system updates before you tried 1.9.2 and even then they did not work? What version are you running now?

Patrick Connor
Serif Europe Ltd

There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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Thanks, but I meant this ...

1. Windows 7 Ultimate SP1 is not "completely up to date" in Windows > Check for updates
(Why are you not running SP2 ?)

2. What version of the Affinity applications are you currently running?

1.9.2 requires all updates to Windows 7 to be installed, where I understand Affinity applications ver 1.9.1 would work with a vanilla Windows 7 SP1.

Serif do not know what specifically caused this change (there were no deliberate code changes between 1.9.1 and 1.9.2 that would result in this requirement). I personally believe it may be something that Microsoft have changed in order to make people installing new EXEs require later security and OS updates, but have no proof of that theory. 

Patrick Connor
Serif Europe Ltd

There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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3 minutes ago, Patrick Connor said:

(Why are you not running SP2 ?)

From a discussion in another thread, Windows 7 SP2 is just a ‘convenience rollup’ containing updates that were released after the release of SP1. As I understand it, you still need to have things like the Platform Update already installed.

Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows 1.9.2 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.9.2 • Designer for iPad 1.9.2 • iPadOS 14.4.2 (iPad Air 2)

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It's ok I just won't update the programs again. You must have switched the compile options in the latest update.  I can't stand Windows 10, so I'll keep what I have.

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1 hour ago, Bro said:

I can't stand Windows 10, so I'll keep what I have.

nobody is asking you to use Windows 10, just update to the most recent Windows 7

Patrick Connor
Serif Europe Ltd

There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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Frankly the only way to enable update is to allow Microsoft nag messages to upgrade, and I can live without. Thanks for your interest, but this is as far as I go. 

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According to Visual Studio Debugger this is the problem.

An unhandled exception of type 'System.IO.FileLoadException' occurred in Unknown Module.
A procedure imported by 'Serif.Interop.Persona.dll' could not be loaded.
 

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