SiPiCreative Posted January 22, 2021 Share Posted January 22, 2021 Hi, ever since I have been working with the pencil tool (rather than the pen) I get constant crashes and I lose up to ten minutes work despite saving? It's so frustrating. Anyone else had this? Quote Link to comment Share on other sites More sharing options...
DM1 Posted January 22, 2021 Share Posted January 22, 2021 1 hour ago, SiPiCreative said: I lose up to ten minutes work despite saving? How do you lose the work if you have saved it? You should be able to open a previously saved file. Re the crashing with pencil tool, I haven’t seen any similar reports. Have you tried a hard reset of your iPad? That fixes many things. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
SiPiCreative Posted January 22, 2021 Author Share Posted January 22, 2021 I'll try the reset. By losing I meant the app starts again and the work has gone, I didn't think about loading the file again? Happens very frequently though. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 22, 2021 Staff Share Posted January 22, 2021 3 hours ago, SiPiCreative said: ever since I have been working with the pencil tool (rather than the pen) I get constant crashes I believe this may be the known issue with the Pen/Pencil tool in Designer when drawing multiple lines in quick succession, which has been fixed in the latest 1.9 beta and we hope to release to retail shortly DM1 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
SiPiCreative Posted January 26, 2021 Author Share Posted January 26, 2021 On 22/01/2021 at 1:09 PM, Dan C said: I believe this may be the known issue with the Pen/Pencil tool in Designer when drawing multiple lines in quick succession, which has been fixed in the latest 1.9 beta and we hope to release to retail shortly I hope so, I'm fast falling out with AD because of this, it's making my workflow extremely difficult Quote Link to comment Share on other sites More sharing options...
3DJ Posted January 30, 2021 Share Posted January 30, 2021 On 1/26/2021 at 6:35 AM, SiPiCreative said: I hope so, I'm fast falling out with AD because of this, it's making my workflow extremely difficult I feel your pain, I have had several big problems in the past month that are forcing me to actually try to figure out the new Adobe Illustrator... which then just reminds me how nice affinity designer is... as long as it will just work. Quote Link to comment Share on other sites More sharing options...
SiPiCreative Posted January 30, 2021 Author Share Posted January 30, 2021 I've actually downloaded the beta and it's much better and does appear to have solved my issue Dan C and DM1 2 Quote Link to comment Share on other sites More sharing options...
3DJ Posted January 30, 2021 Share Posted January 30, 2021 8 hours ago, SiPiCreative said: I've actually downloaded the beta and it's much better and does appear to have solved my issue Oh wow, are we able to get the betas in test flight for iPad?????? SiPiCreative 1 Quote Link to comment Share on other sites More sharing options...
Alfred Posted January 30, 2021 Share Posted January 30, 2021 5 minutes ago, 3DJ said: Oh wow, are we able to get the betas in test flight for iPad?????? In a word, yes! Dan C, DM1 and SiPiCreative 3 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
3DJ Posted January 30, 2021 Share Posted January 30, 2021 15 minutes ago, Alfred said: In a word, yes! Thanks Alfred! Alfred 1 Quote Link to comment Share on other sites More sharing options...
DM1 Posted January 31, 2021 Share Posted January 31, 2021 8 hours ago, 3DJ said: Oh wow, are we able to get the betas in test flight for iPad?????? Just be aware of the restrictions. Work created in a beta will not open in the current release version.🙂 Alfred 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
3DJ Posted January 31, 2021 Share Posted January 31, 2021 35 minutes ago, DM1 said: Just be aware of the restrictions. Work created in a beta will not open in the current release version.🙂 Thanks for this. Quote Link to comment Share on other sites More sharing options...
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