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Crash when resizing canvas - 820


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Hi Mark, Getting the following crash on Resizing the Canvas in an image this release:

"Unhandled exception at 0x00007FFB1DFB4B40 (libpersona.dll) in 8de3e970-6cdf-4063-ab18-13e39c03051a.dmp: 0xC0000005: Access violation reading location 0x0000000000000010."

Latest dump attached.

Regards, Don

2b61708c-dea8-45b6-881e-02b0ed4e3666.dmp

Both PC’s Win 11 x64 System
PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM

- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB
PC2 ASUS ProArt  PZ13 - Snapdragon X Plus X1P42100 (8 CPUs), 16GB RAM
- Neural Processor - Qualcomm® Hexagon™ NPU up to 45TOPS 

- GPU 1: Qualcomm Adreno Graphics, 

 

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9 hours ago, AiDon said:

Hi Mark, Getting the following crash on Resizing the Canvas in an image this release:

"Unhandled exception at 0x00007FFB1DFB4B40 (libpersona.dll) in 8de3e970-6cdf-4063-ab18-13e39c03051a.dmp: 0xC0000005: Access violation reading location 0x0000000000000010."

Latest dump attached.

Regards, Don

2b61708c-dea8-45b6-881e-02b0ed4e3666.dmp 3.83 MB · 0 downloads

Thanks AiDon—reproduced that here.

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  • 2 weeks later...
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We have made fixes/improvements to this area (Cropping the document quits the program) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.9.0 update/patch to all customers.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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