Installed fonts not showing up in font list

[Dan_Stefan]

Hi there. 

In a document, while opening either the Art Text Tool or the Text Box, in the font list (one you open it and try to select another font), there are fonts that (even though they are recognised) are not showing up in the font list. Has anyone encountered this issue? Is there a fix?

Thank you.

[Alfred]

What kinds of fonts are they? Do they have unusual names (e.g. beginning with a numeral or a lowercase letter)? What do you mean by “recognised”?

[Dan_Stefan]

1 hour ago, Alfred said:

What kinds of fonts are they? Do they have unusual names (e.g. beginning with a numeral or a lowercase letter)? What do you mean by “recognised”?

Hi there Alfred.

I made a screen recording. The example here: Bebas Neue / a font that was installed several versions ago into APhoto. It’s recognised, but missing from the font list. 

Please check the attachment 

 

[Alfred]

Thanks for the screen recording. Very strange!

Was Bebas Neue installed directly into APh, or was it installed (via a configuration profile) for use in any app on your iPad? Have you tried uninstalling and reinstalling it?

[Dan_Stefan]

3 hours ago, Alfred said:

Thanks for the screen recording. Very strange!

Was Bebas Neue installed directly into APh, or was it installed (via a configuration profile) for use in any app on your iPad? Have you tried uninstalling and reinstalling it?

Thank you for the reply. Sorry for my delay in answering. The font install was made via Aph. Like any other fonts that I use in the app. I have unistalled them and reinstalled them. Same issue...

[Chris B]

Hey Dan_Stefan,

Can you upload the font to this private Dropbox folder please:
https://www.dropbox.com/request/7TzlonBPbt1H0RxJJvhv

Only QA and Development have access to this and due to licensing, we prefer to delete the font as soon as the issue has been resolved.

[Dan_Stefan]

Hi there Chris. 

I have uploaded the font family on the specified dropbox link.

Kind regards,

Dan

[Chris B]

Hi Dan,

I've checked them on Windows and macOS and they both pick the font up, however iOS simply does not see it. I'm not entirely sure why that is. 

I will poke this a bit more but I might have to just log this as a bug with the developers.

[Chris B]

I've managed to get them showing through the Adobe Creative Cloud as the font was on their list of available fonts to download. It then shows up in Affinity but is unsuable as it shows red in the list.

So we know the font must work on iPadOS. I will keep poking this. 

[Dan_Stefan]

1 hour ago, Chris B said:

Hi Dan,

I've checked them on Windows and macOS and they both pick the font up, however iOS simply does not see it. I'm not entirely sure why that is. 

I will poke this a bit more but I might have to just log this as a bug with the developers.

Thank you for you support Chris.

[Dan_Stefan]

1 hour ago, Chris B said:

I've managed to get them showing through the Adobe Creative Cloud as the font was on their list of available fonts to download. It then shows up in Affinity but is unsuable as it shows red in the list.

So we know the font must work on iPadOS. I will keep poking this. 

Thank you Chris. I found it pretty odd as well. 

[Chris B]

I've just found that we have a log of this already and it has had a few reports. I have linked your thread to it. 

[KyleHoward]

Was this ever resolved? I'm trying to use the exact same font and am having the same problems. Bebas Neue works in Adobe apps, but I can't get it to work in Affinity.

[Dan_Stefan]

In my case, on the iPad, is still the same. The font is recognised when opening a file that contains text in Bebas Neue, but in the font list it is not visible. 
On the mac app, there are no such problems.

[Cliodhna]

I’m having the same problem with Bebas Neue on the iPad.. would rather not have to pay for the Mac app to use one font! Does anyone have a fix?

[Alfred]

1 hour ago, Cliodhna said:

I’m having the same problem with Bebas Neue on the iPad.. would rather not have to pay for the Mac app to use one font! Does anyone have a fix?

Welcome to the Serif Affinity Forums, @Cliodhna.

I’m afraid I don’t know of a fix as such, but please see the following post for a workaround which may be acceptable to you:

 

[Rozzm]

I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed :-(

[Rozzm]

36 minutes ago, Rozzm said:

I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed 😞

Update - it's the Asimov font by Google (there are others with the same name); however I discovered that it's a derivative of Roboto which is very similar, and that is installed okay. But there's still an issue with Asimov.

[walt.farrell]

54 minutes ago, Rozzm said:

I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed 😞

A screenshot would probably help.

[Rozzm]

7 minutes ago, walt.farrell said:

A screenshot would probably help.

It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). Like I said, I should have Regular, Bold, xWide etc also.

[Alfred]

8 minutes ago, Rozzm said:

It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end).

There are 19 styles in the Asimov Font family. Which 7 have you chosen to install?

https://www.fontspace.com/asimov-font-f22365

[walt.farrell]

20 minutes ago, Rozzm said:

It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). Like I said, I should have Regular, Bold, xWide etc also.

Thanks.

That may indicate that you installed the Variable fonts rather than the Static fonts.

[Alfred]

13 minutes ago, walt.farrell said:

That may indicate that you installed the Variable fonts rather than the Static fonts.

I can’t find a variable version.

[rusti4]

Is this still an issue with V2 on iPad?. I can’t see any fonts I’ve uploaded through the apps font manager in settings.

[studiocreativo69]

Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!!Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!!