Dan_Stefan Posted October 19, 2020 Share Posted October 19, 2020 Hi there. In a document, while opening either the Art Text Tool or the Text Box, in the font list (one you open it and try to select another font), there are fonts that (even though they are recognised) are not showing up in the font list. Has anyone encountered this issue? Is there a fix? Thank you. Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 19, 2020 Share Posted October 19, 2020 What kinds of fonts are they? Do they have unusual names (e.g. beginning with a numeral or a lowercase letter)? What do you mean by “recognised”? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/ProAffinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.9 (iPad Air 2) Link to comment Share on other sites More sharing options...
Dan_Stefan Posted October 19, 2020 Author Share Posted October 19, 2020 1 hour ago, Alfred said: What kinds of fonts are they? Do they have unusual names (e.g. beginning with a numeral or a lowercase letter)? What do you mean by “recognised”? Hi there Alfred. I made a screen recording. The example here: Bebas Neue / a font that was installed several versions ago into APhoto. It’s recognised, but missing from the font list. Please check the attachment RPReplay_Final1603102133.MP4 Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 19, 2020 Share Posted October 19, 2020 Thanks for the screen recording. Very strange! Was Bebas Neue installed directly into APh, or was it installed (via a configuration profile) for use in any app on your iPad? Have you tried uninstalling and reinstalling it? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/ProAffinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.9 (iPad Air 2) Link to comment Share on other sites More sharing options...
Dan_Stefan Posted October 19, 2020 Author Share Posted October 19, 2020 3 hours ago, Alfred said: Thanks for the screen recording. Very strange! Was Bebas Neue installed directly into APh, or was it installed (via a configuration profile) for use in any app on your iPad? Have you tried uninstalling and reinstalling it? Thank you for the reply. Sorry for my delay in answering. The font install was made via Aph. Like any other fonts that I use in the app. I have unistalled them and reinstalled them. Same issue... Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 21, 2020 Staff Share Posted October 21, 2020 Hey Dan_Stefan, Can you upload the font to this private Dropbox folder please:https://www.dropbox.com/request/7TzlonBPbt1H0RxJJvhv Only QA and Development have access to this and due to licensing, we prefer to delete the font as soon as the issue has been resolved. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Dan_Stefan Posted October 21, 2020 Author Share Posted October 21, 2020 Hi there Chris. I have uploaded the font family on the specified dropbox link. Kind regards, Dan Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 23, 2020 Staff Share Posted October 23, 2020 Hi Dan, I've checked them on Windows and macOS and they both pick the font up, however iOS simply does not see it. I'm not entirely sure why that is. I will poke this a bit more but I might have to just log this as a bug with the developers. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 23, 2020 Staff Share Posted October 23, 2020 I've managed to get them showing through the Adobe Creative Cloud as the font was on their list of available fonts to download. It then shows up in Affinity but is unsuable as it shows red in the list. So we know the font must work on iPadOS. I will keep poking this. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Dan_Stefan Posted October 23, 2020 Author Share Posted October 23, 2020 1 hour ago, Chris B said: Hi Dan, I've checked them on Windows and macOS and they both pick the font up, however iOS simply does not see it. I'm not entirely sure why that is. I will poke this a bit more but I might have to just log this as a bug with the developers. Thank you for you support Chris. Quote Link to comment Share on other sites More sharing options...
Dan_Stefan Posted October 23, 2020 Author Share Posted October 23, 2020 1 hour ago, Chris B said: I've managed to get them showing through the Adobe Creative Cloud as the font was on their list of available fonts to download. It then shows up in Affinity but is unsuable as it shows red in the list. So we know the font must work on iPadOS. I will keep poking this. Thank you Chris. I found it pretty odd as well. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted October 26, 2020 Staff Share Posted October 26, 2020 I've just found that we have a log of this already and it has had a few reports. I have linked your thread to it. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
KyleHoward Posted March 24, 2022 Share Posted March 24, 2022 Was this ever resolved? I'm trying to use the exact same font and am having the same problems. Bebas Neue works in Adobe apps, but I can't get it to work in Affinity. Quote Link to comment Share on other sites More sharing options...
Dan_Stefan Posted March 24, 2022 Author Share Posted March 24, 2022 In my case, on the iPad, is still the same. The font is recognised when opening a file that contains text in Bebas Neue, but in the font list it is not visible. On the mac app, there are no such problems. Quote Link to comment Share on other sites More sharing options...
Cliodhna Posted May 10, 2022 Share Posted May 10, 2022 I’m having the same problem with Bebas Neue on the iPad.. would rather not have to pay for the Mac app to use one font! Does anyone have a fix? Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 10, 2022 Share Posted May 10, 2022 1 hour ago, Cliodhna said: I’m having the same problem with Bebas Neue on the iPad.. would rather not have to pay for the Mac app to use one font! Does anyone have a fix? Welcome to the Serif Affinity Forums, @Cliodhna. I’m afraid I don’t know of a fix as such, but please see the following post for a workaround which may be acceptable to you: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/ProAffinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.9 (iPad Air 2) Link to comment Share on other sites More sharing options...
Rozzm Posted April 29 Share Posted April 29 I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed :-( Quote Link to comment Share on other sites More sharing options...
Rozzm Posted April 29 Share Posted April 29 36 minutes ago, Rozzm said: I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed 😞 Update - it's the Asimov font by Google (there are others with the same name); however I discovered that it's a derivative of Roboto which is very similar, and that is installed okay. But there's still an issue with Asimov. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 29 Share Posted April 29 54 minutes ago, Rozzm said: I'm having the same issue with Asimov font - only the Xwide Italic is showing in the list, even though I've got regular, bold and Xwide (not italic) installed 😞 A screenshot would probably help. Quote -- Walt Desktop: Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665) and 2.1.0 and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665) and 2.1.0 and 2.1.0betaiPad Pro M1, 12.9", iPadOS 16.6.1, Apple Pencil 2, Magic Keyboard Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta Link to comment Share on other sites More sharing options...
Rozzm Posted April 29 Share Posted April 29 7 minutes ago, walt.farrell said: A screenshot would probably help. It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). Like I said, I should have Regular, Bold, xWide etc also. Quote Link to comment Share on other sites More sharing options...
Alfred Posted April 29 Share Posted April 29 8 minutes ago, Rozzm said: It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). There are 19 styles in the Asimov Font family. Which 7 have you chosen to install? https://www.fontspace.com/asimov-font-f22365 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/ProAffinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.9 (iPad Air 2) Link to comment Share on other sites More sharing options...
walt.farrell Posted April 29 Share Posted April 29 20 minutes ago, Rozzm said: It looks in the list like 7 styles are installed, but then in the drop-down it's only XWidIt that's showing (plus a random Medium Italic at the end). Like I said, I should have Regular, Bold, xWide etc also. Thanks. That may indicate that you installed the Variable fonts rather than the Static fonts. Quote -- Walt Desktop: Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665) and 2.1.0 and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665) and 2.1.0 and 2.1.0betaiPad Pro M1, 12.9", iPadOS 16.6.1, Apple Pencil 2, Magic Keyboard Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta Link to comment Share on other sites More sharing options...
Alfred Posted April 29 Share Posted April 29 13 minutes ago, walt.farrell said: That may indicate that you installed the Variable fonts rather than the Static fonts. I can’t find a variable version. walt.farrell 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/ProAffinity Designer/Photo/Publisher 2 for iPad • iPadOS 15.7.9 (iPad Air 2) Link to comment Share on other sites More sharing options...
rusti4 Posted July 5 Share Posted July 5 Is this still an issue with V2 on iPad?. I can’t see any fonts I’ve uploaded through the apps font manager in settings. Quote Link to comment Share on other sites More sharing options...
studiocreativo69 Posted July 31 Share Posted July 31 Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!!Hi have the same problem with Athelas font , changing computer new affinity version don't see and recognize my font. WTF!! Quote Link to comment Share on other sites More sharing options...
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