gagatka Posted August 13, 2020 Share Posted August 13, 2020 My colour picker doesn't work after this new update - can't paint like this. Please help. RPReplay_Final1597316908.MP4 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted August 13, 2020 Staff Share Posted August 13, 2020 Hey gagatka, It seems to be work ing for me and I can't quite spot what might be going wrong for you. Does the Colour Picker Tool work? Not the long-press with the Paint Brush Tool. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
gagatka Posted August 13, 2020 Author Share Posted August 13, 2020 Yes - the one at colour pallete works fine. At first I thought that maybe it was some brush problem but no. Also sometimes it picks colour but changes it to something different likd red converts to blue O_o Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 13, 2020 Staff Share Posted August 13, 2020 Hi gagatka, I'm also experiencing the same issue here. What iPad model do you have? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Alfred Posted August 13, 2020 Share Posted August 13, 2020 19 minutes ago, MEB said: What iPad model do you have? What iPad model do you have, Miguel? For what little it’s worth, long-pressing with the Paint Brush Tool works as expected on my iPad Air 2, but I imagine that Agata is using a Pro model with an Apple Pencil. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
gagatka Posted August 13, 2020 Author Share Posted August 13, 2020 @MEB - sorry for the delay - I have iPad Pro 12,9 inch 3rd generation, model number MTFP2FD/A1876 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 13, 2020 Staff Share Posted August 13, 2020 No worries. Are you using the Apple Pencil or the fingers with the Paint Brush Tool/colour picker? Are you having the same issue with both input methods? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
gagatka Posted August 13, 2020 Author Share Posted August 13, 2020 just checked - it doesn't matter if it's finger or Apple Pencil Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 13, 2020 Staff Share Posted August 13, 2020 Ok, thank you. It's not working for me either. I will have to check this with the dev team. Thanks for your support. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
gagatka Posted August 13, 2020 Author Share Posted August 13, 2020 Thank You so much! Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 13, 2020 Staff Share Posted August 13, 2020 Hi @gagatka, @Alfred, What iOS versions are you running? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Alfred Posted August 13, 2020 Share Posted August 13, 2020 2 minutes ago, MEB said: Hi @gagatka, @Alfred, What iOS versions are you running? As per my forum signature, I’m currently on iPadOS 13.6. MEB 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
gagatka Posted August 13, 2020 Author Share Posted August 13, 2020 @MEB - I’m on ios 13.6.1 and just found out some strange thing! When I use color picker while invisible layer is selected it works. But when I want to use picker while visible layer is selected it doesn’t. Just look at my movie. FullSizeRender.mov Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 14, 2020 Staff Share Posted August 14, 2020 Thanks @gagatka. Same behaviour here as well. I will let the dev team know about it. Clearly the update broke something here. I'm logging this issue to be looked at. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
JMaris Posted October 21, 2020 Share Posted October 21, 2020 Hi, I was wondering if this problem with colour picker has been fixed, because I’m having the same problem. I’m on iOS version 13.7 thanks Quote Link to comment Share on other sites More sharing options...
gagatka Posted October 22, 2020 Author Share Posted October 22, 2020 Nope - it's still there - and it's almost impossible to work with AP now :/. Surprised it takes so long for something so crushal to make work easier. Quote Link to comment Share on other sites More sharing options...
Iggy13 Posted October 23, 2020 Share Posted October 23, 2020 (edited) I’ve been having this same problem for the last half a year. You’re right it is devastating. Such an essential tool! I’ve been so frustrated for so long as I’ve never been able to navigate these forums well. I’ve been waiting for a fix for a long time. About to give up on Inffinity. So so frustrated! Edited October 23, 2020 by Iggy13 Quote Link to comment Share on other sites More sharing options...
Iggy13 Posted October 23, 2020 Share Posted October 23, 2020 And yes I’m using IPad Pro 14.1 OS now. It worked for years for me probably until one of your updates. So maddening! gagatka 1 Quote Link to comment Share on other sites More sharing options...
Iggy13 Posted October 23, 2020 Share Posted October 23, 2020 2 minutes ago, Iggy13 said: And yes I’m using IPad Pro 14.1 OS now. It worked for years for me probably until one of your updates. So maddening! Every time I reluctantly go to try it again and boom a big black dot on my creation. 🤬 lol Quote Link to comment Share on other sites More sharing options...
gagatka Posted October 23, 2020 Author Share Posted October 23, 2020 I feel You - always in love with Affinity apps but the constant need to change back and forth to Procerate is worse than annoying:<. Quote Link to comment Share on other sites More sharing options...
painterspider53 Posted October 30, 2020 Share Posted October 30, 2020 On 8/13/2020 at 12:14 PM, MEB said: Hi gagatka, I'm also experiencing the same issue here. What iPad model do you have? I have an ipad pro 9.7 IOS11.4.1 and i have the same problem! Can they fix this in an update. Quote Link to comment Share on other sites More sharing options...
painterspider53 Posted October 30, 2020 Share Posted October 30, 2020 Hello i’m also experiencing the same problem here I have an iPad Pro 9.7 and I’m on iOS 11 version 11.4.1 and use an apple pencil and a finger for the long press, and it still has the problem with me please fix this problem on an update please 😩😩. here’s an example on a video. D03B5EC2-062C-4A38-ACD4-05A1378C93E5.MOV Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 30, 2020 Staff Share Posted October 30, 2020 Hi @painterspider53, Welcome to Affinity Forums @painterspider53, gagakta, My apologies for the delay this is taking to be fixed. I've updated/bumped the report again to bring it up to developers attention. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
painterspider53 Posted October 30, 2020 Share Posted October 30, 2020 4 hours ago, MEB said: Hi @painterspider53, Welcome to Affinity Forums @painterspider53, gagakta, My apologies for the delay this is taking to be fixed. I've updated/bumped the report again to bring it up to developers attention. Thanks for the update. Quote Link to comment Share on other sites More sharing options...
painterspider53 Posted October 30, 2020 Share Posted October 30, 2020 5 hours ago, MEB said: Hi @painterspider53, Welcome to Affinity Forums @painterspider53, gagakta, My apologies for the delay this is taking to be fixed. I've updated/bumped the report again to bring it up to developers attention. Ok thanks for the heads up hope it gets fixed soon @MEB Quote Link to comment Share on other sites More sharing options...
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