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wVanDyck

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  • Interests
    Medical Illustration, photo montages

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  1. The situation has now been resolved by Affinity Support! Initially they instructed me to Clear User Data screen by holding down the CTRL key then click on the Photo or Designer icon and then click open, in the Clear User Data screen select the Reset Account Data option and then click clear. This will clear the store content and when you log back into your Affinity account it will then resync your store content within the apps. This action did not resolve my situation. Next, Affinity support asked their servers to do a force resync of my store content. I was instructed to then log out of my Account in the app and then relog in. That action resolved the issue and now all of my content appears in all three apps which is fantastic!!!
  2. I'm on a Mac as previously indicated in the original post. The control key does not function as you describe.
  3. Thank you. Yes I did. Several times, and again after updating to v2.0.4. I contacted Affinity. Let's see what they have to say.
  4. Correction: All but one purchased and free add ons acquired from the Affinity Store are not appearing in the app My add on window. All of the items below are present in my Affinity Store account. None of them are appearing in the Photo/Designer/Publisher Account tab-My add ons. JR Macros: Channels Fine Liner Affinity Brushes by the Artifex Forge RetroSupply Co. Font Collection Grave Etcher Brush Pack DAUB Watercolours & Washes Xenon Brush Pack Bundle Blast Powder Brushes by Ian Barnard 180 Smoke and Cloud Brushes Iconic Graphic and Logo Templates by The Vector Lab Inksy Street Art Brush Pack by Neil Ladkin Frankentoon - Texturizer Pro Brush Pack Tom Chalky - Handcrafted Fonts & Textures Grade UI Kit Uplift - Epic Skies Overlays Dirk Wustenhagen. - Fine Art Texture Collection Free Macro Pack
  5. Hello, This issue has not been resolved even with the recent v2.0.4 update. I'm not sure what to do next. It looks like this forum is the designated place to resolve issues.
  6. Looking forward to the AP2 course! Just added Affinity Designer: Solid Foundations to my library. Cheers to peace and propserity in 2023.
  7. Season greetings! I was thrilled to purchase the Universal license from Affinity. After installing all three apps, I was asked sign in to my account - as expected - when launching Designer v2 for the time. The universal license and previously purchased add-ons appear in my Affinity webite account. The Account button in the apps is green and the page indicates that the app(s) are licensed to me. The issue: Nothing appears in the app My add-ons section on the right side of the window. When I go sign into my Affinity account and attempt to manually download content, the Sync your content directly to your apps appears. In the app, Always install available content is checked on, and no file size is set. (The attachment shows the free Felix Hernandez brushes that I installed from my Affinity website account.) Have I missed a step? It's not big issue to manually download the content, but I would to take advantage of the automated option. System specs: 2017 MBP, 16GB RAM, 1TB SSD, macOS 13.1 Thanks.
  8. CartoonMike, Thanks so much for the Pumpkin tutorial. Looks amazing. Can't wait to work through it, Be well!
  9. Hello, I started but never finished this amazing book when still using CS6. I know that Affinity Photo contains many of the same or similar functions as PS, so working through the book with AP seems reasonable. Has anyone here used AP to work on projects from Katrin Eisman's Masking & Compositing book? If so, any insights to share? Cheers!
  10. I think you've confirmed my decision to have a common folder for brushes, etc., but have also pointed to many other useful options to make restoring the apps a breeze during a future clean or new installation. Thanks!
  11. Hello, I recently started organizing the various Resources available here as well as PSD brushes and AI ASE swatch libraries. Separate Photo and Designer folders were set up in my Documents folder with subfolders for brushes, colors, gradients, and styles. At some point, I realized that the brushes can be imported into both Photo and Designer. Same with colors, gradients, and styles. This changed my folder structure to one set common to both applications: Brushes, Colors, etc. Palettes are imported as needed rather than having a long list of application palettes in each document. Does this make sense? How are other users organizing their resources? Thanks, Wally
  12. Thank you for that! I'm comfortable looking for stuff in various place such as Application Support, and Preferences. This is the first time I've had reason to look inside the Container folder. Thanks again.
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