nwhit
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Posts posted by nwhit
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18 hours ago, Red Sands said:
Do you have Publisher or Designer in beta as well - and if so, same crash?
I have them and have been working extensively in APub in the betas, but have not noticed the same issue. Haven't done any testing in Designer. But it happens every time in Photo.
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Just tried it in another doc and same thing. Crash once I click on the replacement image file in the Open/Save dialog.
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Has happened several times in the latest beta 1903. Have a PNG with an FX on a page (only item in doc), then click the Replace Image button, select a new PNG and CTD when I click on the new PNG. Has happened multiple times. Document, linked image and Crash Report attached.
Affinity Photo 2 Beta-2023-07-24-143818.ips CW Errol Cover shdw - full size.afphoto
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@Gabe Just tried opening the packaged file. Didn't select anything, just clicked the Photo icon and CTD.
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1 hour ago, Barry Newman said:
Related? From release notes from todays beta:
IMPORTANT KNOWN ISSUE in 2.2.0.1903: Sorry, but Documents created in previous 2.2.0.1881 betas will crash Windows Photo Persona, but will load into the next 2.2.0 beta to be released soon
I saw that and wondered the same thing, although it refers to Windows and I'm Mac. But nonetheless, it is hopeful a fix is coming!
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Just updated to b1903. I didn't see a fix for this in the notes, but thought I'd try it anyway. Still crashes when clicking on the Photo Persona.
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@Gabe As per my posts above, in some cases I didn't even select anything, but simply clicked the Photo SL icon. In other cases, I had 3 other docs open and when I clicked the Photo link in one of the other docs, CTD. It only crashed when the doc I uploaded was open, either alone or along with the others, thus the suspicion that the uploaded doc had an issue.
If I have the other 3 docs open, I can click the Photo icon without issue. But if the uploaded doc is open along with the others, or on its own, I don't need to select anything and it will crash if I click on the Photo icon. I just tried it right now, no other docs open, and it crashes by clicking on the icon.
Just tried it again. Closed the other 3 docs, left the uploaded one open, quit APub, then restarted. Once opened (with only the uploaded doc open), I simply clicked the Photo icon and CTD.
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@Gabe Package uploaded. Thanks.
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Aha! Found one that causes it to crash. Fairly simple doc (Errol editorial), but may be related to the prior issues with freezes/crashes with linked APh and ADes files. Can package and upload with a link if desired.
And with that same one, once again crash. Interesting because it contains nearly the same assets/items as the other docs I'm working on, just rearranged for a different use.
UPDATE: Yup, it is that one doc that CTD every time. As I said, can upload a package if desired. Odd since it has nearly identical content to a couple of the other ones open. And also of interest, it wasn't a layer/item in that problem doc that I had selected when I got the crashes. I was in another doc when I got the crashes, whether I had an item selected or not. The "catch" was that the now identified doc was also open in another tab.
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2 hours ago, walt.farrell said:
Can you switch to it if you don't select a layer first? Or with no document open?
Just tried it without selecting an item/layer and it does CTD. Without any docs open, does not crash. Will have to start testing which of the 5 or 6 docs might be the culprit.
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I did just check and I can click the Designer Studio Link without a CTD. But the Photo button always causes a crash no matter what pic I have selected.
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Just tried it again and same. CTD. Yes, I do have installed and have used the APhoto 2.2 beta.
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Working on a multi-page doc. Selected a picture, then clicked on the Photo Studio Link button and got a CTD. Crash report attached.
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@Pauls All 4 zipped packages uploaded.
- Test Page: always open, never an issue (was back a few versions when linked eps caused issues)
- A4 Advert: Can work, open, close, quit with this one no problem, and works fine even with Editorial and Test Page open.
- Editorial: Same as the A4 Advert doc.
- Vital: This is the one that is most suspect. When it is open with the others, will eventually freeze at closing or quit. Happens every time. That said, it can be closed if done within seconds of opening. But if a little time passes, will freeze the app every time.
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Been working with it today following doing the freeze and report, and without having the most highly suspect document open (Vital sellsheet), I can work on the other 2 docs (with the simple 3rd doc always open) without a problem. I can close, open, quit and no freezes. It appears that only when I have the "Vital" document open WITH the other 2 (plus the 3rd simple doc) do I get the freeze when I close a doc or quit.
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Interesting! After force quitting APub and sending the report, I re-opened with the 3 suspect docs plus the minimal one to see if I could actually close the most suspect one. Sure enough, I was able to get to that doc fast enough to close it without a freeze. That confirms that it takes a period of time before closing/quitting causes a freeze with those docs open.
NOTE: This does remind me of back in the initial v2 testing where having ADes linked items within an APub doc was causing crashes/freezes. And the docs in question now do contain several ADes and APhoto docs linked. Might not be related, but thought I'd mention it.
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Not 100% sure of the report you are referring to, but attached is the Activity Monitor, Sample.
Interestingly, I have had 2 of the 3 suspected files open and working on for the last several days without an issue. That seemed to point to the one I was most suspect of. In order to do this report, i closed the other 2, left open one simple one that stays open all the time, then opened the most suspect one. Tried a quit and it didn't hang. Re-opened and left sitting for awhile. Quit and it didn't freeze.
I then opened the other 2 more complex docs that had been working fine on their own the last several days, but also opened the most suspect one. Sure enough, trying to quit caused the freeze. Thus it has something to do with those three docs being open at the same time. (No, none of them have a NIK filter, etc.)
Report attached.
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Postings moved from another thread that related to crashes using NIK. These freezes on quit or closing a document are not related to using NIK.
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1st Post: This is REALLY very frustrating! I can rarely, if ever, close any number of documents, much less quit APub 2.1 final without getting a freeze. Makes working in 2.1 a HUGE PITA. Can't seem to find the common element that causes certain documents to cause the freeze when closing them, nor why the app freezes on quit. But is is MISERABLE to use right now!
2nd Post: Just tried the new 2.1.1.1847 with some of my problematic files and
it seems in initial testing to resolve the problem. [only worked correctly on the first quit/close.]Interestingly, while back in the 2.1 beta testing, the crashes/freezes I was getting on close/quit were from trying NIK. However, after release of 2.1, I was finding that several other files were causing the freezes on close/quit, none of which had used NIK nor had NIK been opened during the sessions.
3rd Post: Spoke too soon. Left APub in the background with the suspect files open. Did other work, upgraded the other betas. Came back and tried to quit APub and once again it froze. No crash report. It closes all the docs visually, but then simply shows the spinning beachball and requires a forced quit.
Happy to package and upload the docs involved with a provided dropbox link.
UPDATE: Reopened with all the docs. Tried to close one of them that may be a problem and it froze just by closing that one doc.
4th Post: Interesting! I re-opened with just a small test doc open plus a suspect one. Made a package of that doc for upload. Then I did a Save As of that doc. I then was able to close it without a freeze. I then re-opened APub 2.1.1, opened two of the other suspect docs, plus still had the small test doc open plus the new version (the Saved As) of the highly suspect doc. Could switch back and forth between the docs, but when I tired to close that doc, freeze again.
Apparent that 2.1.1 has not resolved the freeze on close/quit problem for me.
None of the freezes generate a crash report.
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Interesting! I re-opened with just a small test doc open plus a suspect one. Made a package of that doc for upload. Then I did a Save As of that doc. I then was able to close it without a freeze. I then re-opened APub 2.1.1, opened two of the other suspect docs, plus still had the small test doc open plus the new version (the Saved As) of the highly suspect doc. Could switch back and forth between the docs, but when I tired to close that doc, freeze again.
Apparent that 2.1.1 has not resolved the freeze on close/quit problem for me.
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Spoke too soon. Left APub in the background with the suspect files open. Did other work, upgraded the other betas. Came back and tried to quit APub and once again it froze. No crash report. It closes all the docs visually, but then simply shows the spinning beachball and requires a forced quit.
Happy to package and upload the docs involved with a provided dropbox link.
UPDATE: Reopened with all the docs. Tried to close one of them that may be a problem and it froze just by closing that one doc.
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Just tried the new 2.1.1.1847 with some of my problematic files and it seems in initial testing to resolve the problem.
Interestingly, while back in the 2.1 beta testing, the crashes/freezes I was getting on close/quit were from trying NIK. However, after release of 2.1, I was finding that several other files were causing the freezes on close/quit, none of which had used NIK nor had NIK been opened during the sessions. This new 2.1.1 beta did not freeze with those same docs in a few tests after install, so keeping my fingers crossed that this "nightmare" has ended. 🤞
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This is REALLY very frustrating! I can rarely, if ever, close any number of documents, much less quit APub 2.1 final without getting a freeze. Makes working in 2.1 a HUGE PITA. Can't seem to find the common element that causes certain documents to cause the freeze when closing them, nor why the app freezes on quit. But is is MISERABLE to use right now!
Photo v2.2.0b1903 - Crash when trying to Replace Image
in Other New Bugs and Issues in the Betas
Posted
Thanks. Yes, happens every time, and I was replacing a PNG with another PNG.