It is, contact Affinity as you are entitled to a refund particularly as you only just purchased.
Returns and Refunds
What is your returns policy?
We want you to be 100% satisfied with your Affinity purchase. If you are not satisfied with your product for any reason, you may return it within a 14 day period after receipt of your product to receive a full refund. Please email affinityreturns@serif.com with your name, order number and reason for returning the item to begin the process. If you are returning a physical item a returns label will be emailed to you for printing. If you do not have access to a printer, a physical label can be dispatched to you upon request. After receipt of the return at Serif, a refund will be authorised within 2-3 days.
Please note – postage and packaging charges for returns of physical items are your responsibility. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us, as we won’t be able to process your refund until we receive the item.