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Mark Ingram

(Ex) Staff
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  1. Thanks
    Mark Ingram got a reaction from DigitalTux in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  2. Thanks
    Mark Ingram got a reaction from Doni in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  3. Like
    Mark Ingram got a reaction from AprilSpring in Why are we using MSIX for Windows installers?   
    Pros:
    MSI had an installation success rate of ~85% (and we have many requests to our tech support team for v1 install failures). MSIX promises a 99.9% success rate.  MSI requires admin privileges to install. MSIX installs per-user, but files are deduplicated so that disk space isn't wasted. MSI apps are not sandboxed from other applications, meaning other applications can break those apps (we have seen this with several third-party apps in the past). MSIX apps are sandboxed to prevent this. MSI updates require a manual download of the full ~550mb installer which must be manually installed. MSIX can perform in-app delta updates which are smaller and faster. MSI updates can only be performed one at a time. MSIX can update all three apps simultaneously. MSI cannot guarantee that an uninstall will leave your machine in the exact state prior to install. MSIX installs are segregated and don't rely on the registry or special filesystem locations meaning an uninstall always leaves you in a clean state. Installation and app data paths are cleaned on uninstall. MSI apps cannot integrate with Microsoft Photos app to provide "Edit In..." style features. MSIX can. MSI does not require a digital signature. MSIX does (this means any MSIX that appears to be from Serif, will be guaranteed to be from us and only us). Cons:
    MSI can allow the user to change the installation directory. MSIX can move installed apps to different drives, but it cannot choose a specific directory (due to the sandbox). See below: MSI can allow an option to install a desktop shortcut. MSIX doesn't provide this as an option, but you can pin the apps to either the Start Menu or the Taskbar. There is also the secret Shell:AppsFolder location in Explorer that allows you to right-click or drag the icon to your Desktop for a shortcut as a workaround if you need it.  MSI has easy discovery of undocumented app locations for launching from a third-party. MSIX hides the install location due to the sandbox, but we use App Execution Alias to enable this scenario. You can find the aliases in the following location: C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityDesigner2.exe
    C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityPhoto2.exe
    C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityPublisher2.exe
    Remembering to replace username with your Windows username. Also, those paths are already in your %PATH% variable so you can often launch them without even specifying the full path, e.g. just AffinityPhoto2.exe. There are bugs in some third-party applications with the App Execution Alias , and the next post includes aflaunch.exe as a work around if you need that instead. 
     
  4. Thanks
    Mark Ingram got a reaction from hifred in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  5. Like
    Mark Ingram got a reaction from enzo in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  6. Thanks
    Mark Ingram got a reaction from JET_Affinity in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  7. Like
    Mark Ingram got a reaction from 1220dab in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  8. Like
    Mark Ingram reacted to thedakota in File path for Affinity Photo / Start EXE-File   
    This is fabulous news, thank you, I really appreciate that you are listening to your customers. The launcher workaround got my workflow back on track over the weekend, and now I can look forward to the MSI installer once you've completed the necessary work behind the scenes. 
    NGL, I was looking at the price of Affinity Photo V2 + DxO upgrade and it was almost exactly the same as a year's Adobe subscription. I was this close to going over to the dark side. 
  9. Thanks
    Mark Ingram got a reaction from Galan in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
     
  10. Like
    Mark Ingram reacted to Horseflesh in No .exe, no interest   
    One of the benefits of MSIX was listed as easier upgrades. If I stick with MSIX will my apps update automagically? Or do I have to download new installers still? 
    Since I don't need to change the default install location and I never need to poke around the install directory, the switch to MSIX had not bothered me. If it updates itself, I'll stick with it, too. 
  11. Thanks
    Mark Ingram got a reaction from AdamStanislav in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  12. Like
    Mark Ingram got a reaction from SVVector in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
     
  13. Thanks
    Mark Ingram got a reaction from cajhin in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  14. Like
    Mark Ingram got a reaction from eartner in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  15. Thanks
    Mark Ingram got a reaction from Linkyop in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  16. Thanks
    Mark Ingram got a reaction from thegary in V2 Installer NOT GOOD, Please go back to original, MY WORK IS CUTTING AFFINITY BECAUSE OF IT   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  17. Thanks
    Mark Ingram got a reaction from Sorn in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  18. Like
    Mark Ingram got a reaction from Fist of the mighty Bob in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
     
  19. Thanks
    Mark Ingram got a reaction from gogi in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  20. Thanks
    Mark Ingram got a reaction from thegary in No .exe, no interest   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  21. Thanks
    Mark Ingram got a reaction from Xzenor in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  22. Thanks
    Mark Ingram got a reaction from charactersword in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
     
  23. Sad
    Mark Ingram got a reaction from camelia in Are legacy MSI v2 installers available?   
    Yes, we will be providing MSI installers to customers who require them. This FAQ will be updated with links to MSI downloads when they become available.
    Yes. These are now available
     
  24. Like
    Mark Ingram got a reaction from eartner in Installing Affinity Photo 2 in windows 11 from the Serif .msix file   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers, to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
  25. Like
    Mark Ingram got a reaction from appaulmac in Extremely disappointed that this installs as an "App" and not regular software program   
    Hi all. Thanks for your patience over the weekend when our offices were closed.
    We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
    Thanks for your feedback!
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