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soapman

Failed to save document....!!! need a fix asap!

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i have been working on this doc at work for a while now. its due. I cannot save the project. Save or save as does not work and i get this error. I need a fix asap.

I tried opening another save since i always create copies and publisher closed and i lost the work i did. I left adobe because of this exact reason.

 

Opened up document again, was able to save 2 times then the same error happened.

I opened up a old save, copied ALL the pages over and still get the error. this is becoming devastating.

 

Annotation 2019-10-10 115411.png

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So i copied all the pages over to a new document EXCEPT page 13 with a logo wall. I was able to save fine. Then i added page 13 with no logo wall and it saved fine. I added the logo wall and i was not able to save. same issue.

If i remove the logo wall from the main doc. i still cannot save.

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hello, yes, uploading now

No cloud services but the SVGS were on a usb 3.1 external drive. I read online on another posts that that might have been the issue but after moving them over and re linking  them i still had the issue.

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uploading now. sorry about that.

I mentioned earlier that when i was having troubles saveing. I created a new doc, and copy pasted each page over to the new doc and would save after every past. Everything worked fine until i pasted the svg logo wall on page 13. SO after i could not save after pasting the wall, i hit ctrl z, removing the logos and the save worked fine. Then once again copy pasting the logo from the original doc it would not let me save.

Also, after pasting the wall, and then clicking it and hitting delete i was not able to save.

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Hello, so trying it this morning without doing what was posted above and things seem to work. I dont really understand what happened since everything is exactly the same. I even closed the doc and reopened it and had the issue. Now i dont have the issue at all.

 

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I suspect that a file or temporary file gets a lock on it that stops file operations working as expected. I've seen it happen when the app crashes so restarting the computer can clear those locks. Attempting to delete the temp folder would reveal which file(s) is causing the problem.

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6 hours ago, Pauls said:

I suspect that a file or temporary file gets a lock on it that stops file operations working as expected. I've seen it happen when the app crashes so restarting the computer can clear those locks. Attempting to delete the temp folder would reveal which file(s) is causing the problem.

Humm that would make sense considering after i delete it, it still gives me issues but before hand it acts normal. I will try that next time it happens.

 

4 hours ago, magicdesign__ said:

Can you select the logo wall (of many images) and convert to a single image - a work around, but would be a quick fix.

That's was my plan if all else failed.  Thanks though

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