License Management

[ggoldammer]

Is there a way to check / track what devices are currently using the license key? I'm asking in the case that I have to deactivate my license on one device to apply it to another.

Thanks in advance for any answers!

[Alfred]

Welcome to the Serif Affinity Forums, @ggoldammer.

The single-user licence covers your use of the software on multiple devices sharing the same platform (Mac, Windows or iPad) as long as no one else is using it for commercial purposes, so there’s no need to deactivate it when switching between different machines. If you decide to give away or sell your computer, you would simply uninstall the software before passing the machine on to its new owner.

[ggoldammer]

Oh great to know, thank you! @Alfred

[Pavel Lelyukh]

How do I deactivate my license when all the data on the drive containing the program has been erased?

 

[emmrecs01]

@Pavel Lelyukh

I shall be cheeky and copy and paste part of @Alfred's reply in an earlier post:

Quote

The single-user licence covers your use of the software on multiple devices sharing the same platform (Mac, Windows or iPad) as long as no one else is using it for commercial purposes, so there’s no need to deactivate it when switching between different machines. If you decide to give away or sell your computer, you would simply uninstall the software before passing the machine on to its new owner.

 

Notice the part I've made bold.

HTH

Jeff

[walt.farrell]

Unfortunately, @emmrecs01, I'm not sure that @Alfred's answer is completely correct if the computer is being given to someone else, at least on Windows and for users who purchased directly from Serif.

I have seen reports here from users who have needed to erase a directory or file somewhere in (I think) the Windows %ProgramData% directory in order to completely deactivate a license. The information is apparently not erased when the program is uninstalled by the standard Windows Uninistall mechanism, and while present the next owner of the computer could simply download the Trial version and it would appear licensed.

(That's probably an issue that Serif should resolve at some point.)

Alfred was correct that if you're using the computer for personal use, and retaining ownership of it, there's no need to deactivate the license as its good for as many computers of that OS-type that you want to use it on. And it may have been correct when disposing of the computer for Mac users and for Windows users who purchased from the Microsoft Store.

[emmrecs01]

@walt.farrell

Point taken!

Though I think if you read @Pavel Lelyukh's other thread here he seems to be basically "rebuilding" his existing Mac, not purchasing a new one, I think?

Jeff

[walt.farrell]

Yes, in that case Alfred's answer does apply, @emmrecs01. Thanks.

[Pavel Lelyukh]

@walt.farrell @emmrecs01 thanks for the info! I had to first remove my pervious laptop from the list of devices on my apple ID account to have the option to download Affinity Designer again. Also I'm gonna try to make a Hackintosh OS on my work station because it is way faster, like 64 GBs of DDR4, 12 threadripper cores and a 2080 Ti  with the capacity to expand to 4 GPUs like shown here.