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Dampsquid

Repeated crashes when cropping image

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I opened a bunch of PNG files, all simple, small.  Planned to crop, export, close, each in turn.

First one, no problem. Second one: as soon as I applied the crop Photo crashed.  Mac OS offered to reopen Photo, I accepted.  [New] first file, no problem, second, crash as before.  This pattern repeated until I'd managed to complete my overall task.

I don't know what's going on, but this seems to me very similar to the crashes experienced when resizing canvas, reported recently.

Affinity Photo_2019-07-12-104900_Porter-McBook.crash

Affinity Photo_2019-07-12-104801_Porter-McBook.crash

Affinity Photo_2019-07-12-104704_Porter-McBook.crash

Affinity Photo_2019-07-12-104611_Porter-McBook.crash

Affinity Photo_2019-07-12-104433_Porter-McBook.crash

Affinity Photo_2019-07-12-104330_Porter-McBook.crash

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Hey Dampsquid,

I logged an issue a while ago where I was getting a crash using the Crop Tool but it involved using Straighten, Rotate and clicking Daren etc. on the context toolbar. Do you do any of this? I'll add your crash logs to the bug report. 

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Hi DampSquid,

As Old Bruce said, could you zip them up. This is my fault as I should have suggested that initially—sorry.

Did you also manage to try using any of the stock images to see if they crash?

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Hey Dampsquid,

Sorry, I was referring to the stock images in the Stock Panel. 

I've tried with the images you attached but it isn't crashing although I do appreciate it wasn't on every attempt. Because you attached so many crash reports I assumed it was a common occurrence for you.

For what it is worth, we are recommending that our customers use the beta over the store version due to the amount of fixes and improvements it has had since the official 1.7 release. I would use that for now and attach any new crash reports with the Crop Tool so we can compare:

 

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