lkmcintosh Posted June 21, 2019 Share Posted June 21, 2019 Downloaded the latest release today and tried to install. get failure message Set up Failed almost immediately. Using Windows 10 latest version All other applications apart from Firefox were shut down before launching the set up program Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 21, 2019 Share Posted June 21, 2019 What size is the installer file? When you right-click the file in an Explorer window and choose ‘Properties’, do you see a Digital Signatures tab in the Properties dialog? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
lkmcintosh Posted June 21, 2019 Author Share Posted June 21, 2019 File size is 379mb. It has been downloaded twicw from Affinity site with the same results. The Digital Signature shows as Serif Sha1 and second line sha256 First line timed at 17th June 2019 10.31.01, Second line identical but 10.31.04 Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 28, 2019 Staff Share Posted June 28, 2019 Hi @lkmcintosh, Can you navigate to %temp%\AffinitySetup and attach the log files, might be some indication in them as to why this happened. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
lkmcintosh Posted June 28, 2019 Author Share Posted June 28, 2019 A week to reply to a basic request for help does not inspire confidence in the product. The failure was fixed by restarting Windows and then installing the product. Move Along People 1 Quote Link to comment Share on other sites More sharing options...
Move Along People Posted June 28, 2019 Share Posted June 28, 2019 - Alfred 1 Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Alfred Posted June 28, 2019 Share Posted June 28, 2019 3 minutes ago, haakoo said: A member replied the same day. I would have replied again the same day, describing how to check for a valid digital signature and/or suggesting a reboot before the new installation (always a good idea, although not always necessary) but unfortunately the OP didn’t either quote my post or tag me, so it escaped my notice that there was new content in the thread. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Move Along People Posted June 28, 2019 Share Posted June 28, 2019 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
carl123 Posted June 28, 2019 Share Posted June 28, 2019 8 minutes ago, Alfred said: didn’t either quote my post or tag me, so it escaped my notice that there was new content in the thread. @Alfred If I have participated in a thread I always get notified if there is new content in the thread, I do not need to have been quoted or tagged Does that not happen to you? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Alfred Posted June 28, 2019 Share Posted June 28, 2019 1 minute ago, carl123 said: @Alfred If I have participated in a thread I always get notified if there is new content in the thread, I do not need to have been quoted or tagged Does that not happen to you? I don’t want my inbox flooded with notifications, so I’ve turned off that option, which means that I only get pop-up notifications if someone quotes or tags me. It also means, unfortunately, that if I don’t get around to explicitly checking for it I can miss new content in threads I’ve posted to. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Move Along People Posted June 28, 2019 Share Posted June 28, 2019 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
carl123 Posted June 28, 2019 Share Posted June 28, 2019 6 minutes ago, Alfred said: I don’t want my inbox flooded with notifications, Ah, I switched off all email notifications as there were too many. I just get notified of any (and all) responses to threads when I visit the forum Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Alfred Posted June 28, 2019 Share Posted June 28, 2019 8 minutes ago, carl123 said: Ah, I switched off all email notifications as there were too many. I just get notified of any (and all) responses to threads when I visit the forum Methinks I need to review my notification settings! In addition to opting out of emails, I’m currently not automatically following anything. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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