IsleofGough Posted April 7, 2019 Posted April 7, 2019 I downloaded the demo and then downloaded and purchased the paid version. The program is great, but I notice that the help menu is missing. When I type in a term like "export" it gives me a blank page. Is there a fix? Quote
Ron P. Posted April 7, 2019 Posted April 7, 2019 Your screenshot does not show a blank page. Have you tried clicking on one of the Bold titles? You should be able to, which will open up the topic. Quote Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
IsleofGough Posted April 7, 2019 Author Posted April 7, 2019 The second screen shot above shows what happens when one clicks on one of the topics in the first screen shot. It does show a blank page. Quote
walt.farrell Posted April 7, 2019 Posted April 7, 2019 There is a recognized (and often discussed) bug in Help processing for the Affinity applications on some levels of MacOS. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
IsleofGough Posted April 7, 2019 Author Posted April 7, 2019 Ok. Affinity is pretty intuitive, if one comes from a Photoshop background. Quote
John Rostron Posted April 7, 2019 Posted April 7, 2019 2 hours ago, walt.farrell said: There is a recognized (and often discussed) bug in Help processing for the Affinity applications on some levels of MacOS. I found the same problem when looking for Help on Procedural Textures in the Beta 1.7 on Windows 10. I eventually found it, but I'm not sure how. John Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050
Staff Callum Posted April 8, 2019 Staff Posted April 8, 2019 Hi Isle of Gough, Welcome to the forums This is currently a known issue with Mojave for the meantime you can use the online version of the help found here https://affinity.help/designer/English.lproj/index.html Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.