BowmanSC Posted March 9, 2019 Share Posted March 9, 2019 First, I am a recovering mechanical engineer, who in early retirement is having fun producing instructions for his creative designs using LEGO bricks for selling kits and doing large LEGO events. I am about as far as you can get from a graphic designer, and I am struggling a bit as I need something more powerful than MS Publisher. I was pointed in Affinity's direction by someone else that felt this would be a good program for me at a reasonable price. Ok, my problem is I have a file that is now freezing the program and I have to use Task Manager to close it. I would rather not lose the work. Can anyone help? It was created under .238, and I have tried to open it in .249 and now .257 with no success. Here is where it locks up. I have attached the affected file. Thank you! Mud_Pump_Instructions_v1.afpub Link to comment Share on other sites More sharing options...
CarlM Posted March 10, 2019 Share Posted March 10, 2019 It locked Affinity Publisher when I tried opening your document. It looks as if the file is corrupted. The linked resource file message appears because you have linked rather than embedded (usually image) files and then moved the files to a different location. But APub doesn't normally lock up at that point. I guess that this the only document that causes the problem? That's not much help though I'm afraid. Do you have a working back up of the document? Otherwise someone else or one of the Affinity moderators might have a solution. BowmanSC 1 Link to comment Share on other sites More sharing options...
dominik Posted March 10, 2019 Share Posted March 10, 2019 16 hours ago, BowmanSC said: Ok, my problem is I have a file that is now freezing the program and I have to use Task Manager to close it. I would rather not lose the work. Can anyone help? It was created under .238, and I have tried to open it in .249 and now .257 with no success. Here is where it locks up. Hello @BowmanSC, welcome to the forum. The APub document locked/crashed APub here as well the moment the message box about missing resourced popped up. But I was able to place the file into a blank AD file. I just created an A1 sized document and drag and dropped your file into it. That way its content is visible but in now way editable. See attached file. This will not give you access to your original design but perhaps it can help you to recreate it. d. recover_mudpump.afdesign BowmanSC 1 Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
walt.farrell Posted March 10, 2019 Share Posted March 10, 2019 3 hours ago, dominik said: That way its content is visible but in now way editable Not even by double-clicking the Embedded Document to open it in a new tab? Also, I presume you used Designer beta? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
dominik Posted March 10, 2019 Share Posted March 10, 2019 2 hours ago, walt.farrell said: Not even by double-clicking the Embedded Document to open it in a new tab? Also, I presume you used Designer beta? You are correct, it only works in Designer beta (and APh as well). I also tried with AD 1.6.5.123 but it (obviously) does not support the 1.7 file format. Double clicking the file does nothing. It just shows the file name in the layers panel with '(Embedded document)' appended. A double click freezes AD. d. Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
walt.farrell Posted March 10, 2019 Share Posted March 10, 2019 Interesting, @dominik. I was able to create a new Designer Beta document and place that broken .afpub file into it, though I can only select spreads 17-18 or 19. None of the earlier spreads can be chosen from the Context toolbar. And once (only) I was able to click on Edit Document or double-click on the layer icon and actually edit a spread. Oddly, it was a different spread than the one that displays in the main document. With your .afdesign file, or another attempt on my part to create a new .afdesign file with that .afpub embedded, editing is not possible. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
BowmanSC Posted March 10, 2019 Author Share Posted March 10, 2019 I am glad there are smart people on this forum! At this point, I will take what I can get. Link to comment Share on other sites More sharing options...
dominik Posted March 10, 2019 Share Posted March 10, 2019 1 hour ago, walt.farrell said: I was able to create a new Designer Beta document and place that broken .afpub file into it, though I can only select spreads 17-18 or 19. None of the earlier spreads can be chosen from the Context toolbar. Hi @walt.farrell, this is getting interesting. I am able to access all pages from the Context toolbar. I even was able to go into edit pages and it opened the appropriate page. I then copied all content on a spread and created a new file via 'File > New From Clipboard' (there was a missing fonts message and the page size is limited to the outline of the objects on the page) but at least it seems all objects are recovered. I enclose the first three spreads. If @BowmanSC cannot recover the pages by himself according to what I have found I'd be glad to do the remaining pages, too d. recover_mudpump-pages-01-02.afdesign recover_mudpump-pages-03-04.afdesign recover_mudpump-pages-05-06.afdesign BowmanSC and walt.farrell 1 1 Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
BowmanSC Posted March 10, 2019 Author Share Posted March 10, 2019 3 hours ago, dominik said: Hi @walt.farrell, this is getting interesting. I am able to access all pages from the Context toolbar. I even was able to go into edit pages and it opened the appropriate page. I then copied all content on a spread and created a new file via 'File > New From Clipboard' (there was a missing fonts message and the page size is limited to the outline of the objects on the page) but at least it seems all objects are recovered. I enclose the first three spreads. If @BowmanSC cannot recover the pages by himself according to what I have found I'd be glad to do the remaining pages, too d. recover_mudpump-pages-01-02.afdesign recover_mudpump-pages-03-04.afdesign recover_mudpump-pages-05-06.afdesign Dominik; I tried, but could not make this happen. If you could recover them, I would be forever grateful. There might be a custom LEGO kit in your future! Thanks! Link to comment Share on other sites More sharing options...
dominik Posted March 10, 2019 Share Posted March 10, 2019 19 minutes ago, BowmanSC said: I tried, but could not make this happen. If you could recover them, I would be forever grateful. There might be a custom LEGO kit in your future! Hi @BowmanSC, sorry to hear that this doesn't work for you. Here's the other spreads. I just went through the document and 'Saved as...'. You most likely have to do some recovery work. But I think the artwork is OK. Please let me know if you can recover your file with all of this. Cheers, d. recover_mudpump-pages-17-18.afdesign recover_mudpump-pages-13-14.afdesign recover_mudpump-pages-15-16.afdesign recover_mudpump-pages-11-12.afdesign recover_mudpump-pages-09-10.afdesign recover_mudpump-pages-07-08.afdesign BowmanSC 1 Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
BowmanSC Posted March 18, 2019 Author Share Posted March 18, 2019 Dominik, this worked wonderfully. Thank you. Would you like a Micro Saturn V? Send me an email with your address to scottb@ideabrickworks.com, and I will get you one. I have several of these in Europe now either with friends who visit the US or that have bought them from my Etsy store. Link to comment Share on other sites More sharing options...
walt.farrell Posted March 18, 2019 Share Posted March 18, 2019 Probably best, @BowmanSC, not to post your email address here. You and @dominik can exchange that kind of sensitive information via the forum's private message facility. dominik 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
dominik Posted March 18, 2019 Share Posted March 18, 2019 2 hours ago, BowmanSC said: Dominik, this worked wonderfully. Thank you. Would you like a Micro Saturn V? Send me an email with your address to scottb@ideabrickworks.com, and I will get you one. I have several of these in Europe now either with friends who visit the US or that have bought them from my Etsy store Hi @BowmanSC, thank you, this is generous of you. You don't have to give me something in return. I'm just glad this worked for you I think I'm a little out of my Lego days, though I was a big fan when I was younger. Cheers, d. Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 19, 2019 Staff Share Posted March 19, 2019 Hi all, Apologies that this only got looked at today. I'm glad you were able to get a good amount of your file recovered, I've made sure the developers see this file and can maybe see what got it into this state, if I have any updates i'll let you know! Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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