Dixey44 Posted February 21, 2019 Share Posted February 21, 2019 Hello I have been using Affinity Designer on an iPad Pro (12.9 2018) since November 2018 but at the start of February the app keeps crashing every time I copy and paste items. Is there anything that I can do to stop this happening? Many thanks Warren Quote Link to comment Share on other sites More sharing options...
DM1 Posted February 22, 2019 Share Posted February 22, 2019 Are you using symbols? There is a known bug where copy/paste symbols causes crash. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Dixey44 Posted February 22, 2019 Author Share Posted February 22, 2019 No. I’m copy and pasting my own vector drawings that have been made in the same app. Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 22, 2019 Share Posted February 22, 2019 Have you tried using the ‘Duplicate’ command instead of copying and pasting? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Dixey44 Posted February 22, 2019 Author Share Posted February 22, 2019 Hi Alfred, I tried to duplicate the image but the same result it crashed. Quote Link to comment Share on other sites More sharing options...
manja13 Posted February 24, 2019 Share Posted February 24, 2019 Hi Warren i’m having the same problem when I copy and paste to a separate document. App crashed. hope someone has an answer Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 24, 2019 Share Posted February 24, 2019 The developers will probably find it helpful to see the reports which are generated when these crashes occur. You can find them by launching the Settings app, going to ‘Privacy > Analytics > Analytics Data’ and looking for filenames of the form 'Designer iPad-YYYY-MM-DD-hhmmss.ips’ (where ‘YYYY-MM-DD’ is a datestamp and ‘hhmmss’ is a timestamp). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
manja13 Posted February 25, 2019 Share Posted February 25, 2019 Ahhhh! Thank you, Alfred. Will do that. Quote Link to comment Share on other sites More sharing options...
Dixey44 Posted February 26, 2019 Author Share Posted February 26, 2019 Thanks Alfred I’ve done that! I really don’t know what to do next over the last few days I saved all my work, deleted and reinstalled the App then tried different ways to try and complete my artwork but it is no good. The App just keeps crashing and I can’t finish my extremely important work and it is beyond frustrating. If this can’t be fixed in the next few days I’ll have to purchase a more reliable App that will let me do what I need. This App has amazing potential but it’s crashing. Quote Link to comment Share on other sites More sharing options...
DM1 Posted February 27, 2019 Share Posted February 27, 2019 @Dixey44 post a query in the bugs thread to get mods attention. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Dixey44 Posted February 28, 2019 Author Share Posted February 28, 2019 Thank you I will do that Quote Link to comment Share on other sites More sharing options...
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